Canton, Massachusetts

Join a team recognized for leadership, innovation and diversity

The future is what you make it. When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers and doers who make the things that make the future. That means changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even making it possible to breathe on Mars.

Working at Honeywell isn’t just about developing cool things. That’s why all of our employees enjoy access to dynamic career opportunities across different fields and industries. Are you ready to help us make the future?

Honeywell Building Solutions has an exciting opportunity for a Lead Field Service Technician in the Boston, MA area!

Leads successful on-site installation, servicing and repair processes of complex equipment and systems without direct supervision. You will follow detailed work instructions and amend any outdated or incorrect instructions with help of Engineering teams. You will make improvements to training guides and documentation. You will lead continuous improvement initiatives in the field to quickly fix any administrative difficulties relating to delivery and installation of proper equipment. You will train the customer on proper usage, troubleshooting, and basic repair procedures for complex equipment. 

Key Responsibilities

  • Inspect for Quality
  • Install or Repair Work Orders
  • Provide Customer Support
  • External Customer Interfacing
  • Mentor and Train Jr. Field Service Representatives

YOU MUST HAVE

  • High School Diploma or equivalent
  • 3+ years of building automation experience
  • 3+ years of commercial HVAC controls experience

WE VALUE

  • Previous industry experience
  • Previous security systems experience
  • Previous technical/installation experience
  • Good troubleshooting & problem resolution skills
  • Previous customer service experience
  • Good written and oral communication
  • Ability to follow instructions and identify mistakes
  • Bachelor’s Degree or technical/professional certificate
  • Good presentation skills

Additional Information

  • JOB ID: HRD122336
  • Category: Customer Experience
  • Location: 65 Shawmut Rd,Canton,Massachusetts,02021,United States
  • Nonexempt
  • Due to US export control laws, must be a US citizen, permanent resident or have protected status.
Customer Experience (GLOBAL)

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.

Canton, Massachusetts

Honeywell Technology Solutions Inc. (HTSI) offers world-class competencies in management, space systems and services, engineering, logistics, information technology and testing and calibration. We provide value, expertise, competitive pricing and the highest quality standards available. Our customers can expect proven leadership processes, technical excellence and cost management. We offer more than just connections…we offer solutions.

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