Raleigh, North Carolina

*Your field of responsibility* An exciting IT support role within the global Identity & Access Management Support organization in the area of Access Management External * The possibility to develop in-depth knowledge and becoming the specialist for customers and project teams in your area of expertise * The opportunity to work within established set of security principles and standard methodologies in order to safeguard consistency to regulatory requirements and limit the risk exposure * The opportunity to participate in developing and implementing improvements to standards and processes, which will increase operational efficiency and promote innovative solutions * Responsibility for IT support service delivery for mission critical applications including overall stability of the environment enabling Credit Suisse to create and maintain a digital presence * The opportunity to work with in-house developed applications which form the critical foundationto the banks internet facing application offering *Your future colleagues* A highly motivated team in a global, dynamic and diverse environment. Close collaboration with key business partners within application development and the business community, actively identifying knowledge, performance and process gaps within the support area and contributing to the continual improvement of the team. We are a department which values Diversity and Inclusion (D&I) and is committed to realizing the firm’s D&I ambition which is an integral part of our global cultural values. *Your new employer* Find a new home for your skills, ideas, and ambitions. Credit Suisse offers you the ideal environment to progress your career, attractive benefits and excellent training. We are a leading wealth manager with strong global investment banking capabilities founded in 1856. Headquartered in Zurich, Switzerland, and with more than 45,000 employees from over 150 nations, we are always looking for motivated individuals to help us shape the future for our clients. Credit Suisse is an equal opportunity employer. Welcoming diversity gives us a competitive advantage in the global marketplace and drives our success. Our bank provides reasonable accommodations to qualified individuals with disabilities, as well as those with other needs or beliefs as may be protected under applicable local law. If you require assistance during the recruitment process, please let your recruiter know. Credit Suisse complies with applicable federal, state, and local laws, as well as regulatory requirements, regarding considering of employment qualified individuals with criminal histories and prohibiting discrimination in employment in every jurisdiction in which it maintains facilities. *Your skills and experience* We are looking for an applicant with equivalent experience of at least 2 years of professional experience working in IT with a consistent track record of high performance in a service orientated environment * Good knowledge of ITIL framework or equivalent knowledge of IT Service Management * Passion for customer service and a ‘can do’ demeanor with a willingness to challenge and be challenged * Ability to communicate optimally at levels * Attention to detail and ability to work under pressure * Analytical skills and critical thinking * Experience with SQL and the ability to create new queries or modify existing ones * Understanding of major system communication protocols (HTTP, FTP, …) * Desirable: * Detailed understanding of Access Management concepts and principles * Understanding of and experience with Linux/Unix platforms and Oracle databases * Experiencewith Control-M, programming languages (Groovy, Java) * Understands the value of diversity in the workplace and is dedicated to fostering an inclusive culture in all aspects of working life so that people from all backgrounds receive equal treatment, realize their full potential and can bring their full, authentic selves to work **Job:** **Operations* **Title:** *Senior External Access Management Specialist#175068* **Location:** *NC-Raleigh* **Requisition ID:** *175068*

Raleigh, North Carolina

Credit Suisse (USA) is one of the top US investment banks, offering advisory services on mergers and acquisitions, raising capital, securities underwriting and trading, research and analytics, and risk management products. Clients include corporations, governments, institutional investors such as hedge funds, and private individuals. The company provides asset management services through Credit Suisse Private Equity; while Credit Suisse Private Banking USA offers wealth services to the rich throughout the country. Credit Suisse (USA) is a wholly owned subsidiary of Swiss banking powerhouse Credit Suisse Group and part of Credit Suisse Americas, which includes North and South America and the Caribbean.

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