Raleigh, North Carolina

Innovate to solve the world's most important challenges

 

The future is what you make it!

 

When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers and doers who make the things that make the future.

 

That means changing the way we fly, fueling jets in an eco-friendly way, keeping buildings safe and even making it possible to breathe on Mars.

 

Working at Honeywell isn’t just about developing cool things. That’s why our employees enjoy access to dynamic career opportunities across different fields and industries.

 

Are you ready to help us make the future?

 

Be part of a team that designs, develops, and integrates highly complex software functions within Honeywell HPS, Smart Energy. The Solutions and Services Engineer delivers professional services via our Connexo Suite of Applications, part of our Advanced Metering Infrastructure solution. While working closely with the technical support team, this role delivers services requested by our customers to enhance their AMI solution functionalities. We deliver value to our customers using a structured services delivery project lifecycle to ensure quality in our delivery.

 

Key Responsibilities

·                Works with customer requirements to propose technical solutions

·                Acts as primary technical resource that collaborates with the client throughout the project and partners with the customer to develop requirements and propose technical solutions

·                Performs customer system integration planning and implementation

·                Ensures network equipment meets customer technical specifications

·                Ensures software configurations meet customer technical requirements

·                Establishes and monitors system performance, recognizing adverse trends and taking necessary preventative and corrective actions during the implementation

·                Performs OTA (Over the Air) devices reconfiguration to enhance system functionality or to resolve device configuration issues

·                Develops customized tools and scripts to assist in troubleshooting and resolving technical issues in a timely manner with high quality.

·                Works closely with the Level 3 support team to resolve complex issues related to device communications and configuration

·                Supports creation of standard best practice procedures for technical elements of the system that are effective and repeatable

·                Represents company in a positive, professional manner when working with both internal and external customers

YOU MUST HAVE

·                BA in Engineering, Computer Science, or Information Systems or in lieu of a degree, 4+ years of relevant experience.

·                Minimum 3 years of experience working in customer service or professional service

 

WE VALUE

·                Experience in business process definition and design to meet overall business objectives

·                Preferred candidate will have minimum of 3 years of relevant utility systems or operations experience

·                Understanding of programming logic and the ability to troubleshoot scripts by following code mainly Python, and using SQL queries

·                Experience with Python, Perl or similar programming languages to develop customize scripts

·                Knowledge of Linux (RedHat Enterprise) would be a plus.

·                Experience with .NET framework and MultiSpeak systems integration

·                Experience with Oracle databases required, experience with Microsoft SQL Server

·                Experience with electricity/gas/water metering and/or electric utilities

Additional Information

  • JOB ID: HRD118348
  • Category: Engineering
  • Location: 208 South Rogers Lane,Raleigh,North Carolina,27610,United States
  • Exempt
Engineering (GLOBAL)

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.

Raleigh, North Carolina

Honeywell Technology Solutions Inc. (HTSI) offers world-class competencies in management, space systems and services, engineering, logistics, information technology and testing and calibration. We provide value, expertise, competitive pricing and the highest quality standards available. Our customers can expect proven leadership processes, technical excellence and cost management. We offer more than just connections…we offer solutions.

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