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+ Project Role :SW/Application Tech Support Practitioner

+ Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.

+ Management Level :10

+ Work Experience :4-6 years

+ Work location :Mumbai

+ Must Have Skills :Microsoft 365

+ Good To Have Skills :Citrix Virtual Apps and Desktop Administration,Microsoft System Center Configuration Manager,Vmware Virtualization Administration

+ Job Requirements :

+ Key Responsibilities : 1 Manage and Support Microsoft Office 365 2 Implement IT Security Solutions and Controls adhering company standards and policies 3 Perform L2/L3 Support function for desktop-related escalation 4 Evaluate new End User Computing technology and build the roadmap

+ Technical Experience : 1Need 4 to 5 years L2 L3 level hands-on experience as a LANDesk or SCCM administrator 2 Deep knowledge and hands-on experience on below areas: a Win10 Gold Image creation b Application deployment c Drivers deployment d Hardening of Operating System hardening with skills on domain joining as well e Encryption of task creation in golden image template through LANDesk application 3 Experience on LANDesk / SCCM integrated suites like User Workstation Manager UWM and End Point Manger EPM

+ Professional Attributes : 1Take part in 24x7 On-Call rotation 2Work in shifts and out of hours evenings, nights, weekends, and public holidays if required 3 Travel to other locations when required

+ Educational Qualification : Bachelors degree in engineering

+ Additional Information : 1 Having Knowledge of PowerShell scripting and other languages

15 years of full time education


Accenture is a global management consulting, technology services and outsourcing company. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with its clients to help them become high-performance businesses and governments.

Working with Accenture in the United States,  you can join ranks with more than 211,000 people in 120 countries and work with clients in nearly every major industry worldwide, including 96 of the Fortune Global 100, more than three-quarters of the Fortune Global 500 and government agencies around the world. Accenture’s people build careers in different areas of business, specifically Consulting, Technology and Outsourcing, as well as within our internal corporate functions.

With the breadth of talent our people have, they not only build strong careers, they offer their talents and skills to help clients and communities around the world.