Toronto,

About NCR

NCR Corporation (NYSE: NCR) is a leading software- and services-led enterprise provider in the financial, retail and hospitality industries. NCR is headquartered in Atlanta, Georgia, with 36,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.

Title: Account Executive

Location: Ontario - Virtual

Think you know NCR? Think again!

NCR Corporation (NYSE: NCR) is a leading software- and services-led enterprise provider in the financial, retail and hospitality industries. NCR is headquartered in Atlanta, Ga., with 36,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries. For over 136 years, we've been focused on turning the moment of transaction into a meaningful experience. Our unique perspective brings enterprise tech to all the moving parts of business across industries. We've earned the trust of businesses large and small. From the best-known brands around the world to your local favorite around the corner.

We help financial institutions, retailers and restaurants around the world run better-so they have more time to create customer experiences that drive lasting success.

The world is going digital-and it's happening fast. Even for physical brands in retail, banking and hospitality, digital-led experiences are capturing more customer interest, engagement and loyalty.

That means the key to running businesses smoothly and profitably for years to come is the right integration of digital and physical tech.

Our future-facing technology connects every system and customer touchpoint-from back office to point of sale (POS), from kitchen production to mobile checkout, from financial institution branch transformation to digital and mobile banking, and everything in between.

Our portfolio includes digital first offerings for banking, restaurants and retailers, as well as payments, multi-vendor connected device services, ATMs, POS terminals and self-service technologies.

With six million points of service worldwide, we're positioned like no other to help businesses navigate digital transformations, while growing revenue and increasing productivity

POSITION SUMMARY & KEY AREAS OF RESPONSIBILITY:
  • Position is responsible for senior-level account management within NCR's Hospitality division.
  • Position required to sell solutions and services, to secure new opportunities within the existing portfolio of client accounts, maximizing revenue and profitability, and increasing NCR's market share. The individual will execute the sales process by moving new opportunities successfully through the funnel
  • Ensuring high customer satisfaction
  • Accountable for maintaining and strengthening relationships with a variety of relevant senior-level customer stakeholders.
  • Accountable for their delivery of client commitments in line with set expectations
  • Coordinates with other parts of the NCR organization to be able to meet client commitments
  • Implements structured and consistent communication framework to ensure the relevant stakeholders have up-to-date visibility into the account status and opportunities to identify and implement corrective actions early in the process
  • Creating and executing a comprehensive account plan for the already implemented products as well as introduction of new products and solutions to the customers' NCR product portfolio
  • Partners with other business units to expand cross-sell opportunities
  • Serves as a senior point of escalation for any NCR-related issues directly impacting the clients
  • Position requires ability to build senior-level customer relationships through consultative selling and promoting customer confidence in NCR; Must be focused on striking the right balance between building and maintaining high level of customer satisfaction with existing products and services and identifying ways to expand the business portfolio within the named accounts
  • This role is accountable for maintaining an accurate pipeline and submitting and achieving an accurate order and revenue forecast.

BASIC QUALIFICATIONS:
  • Bachelor's Degree
  • 5+ years of related experience (experience in the Hospitality industry a plus)
  • Client-facing experience on a senior level preferred.
  • Ability to work in an organized; action-driven fashion
  • Strong team leadership experience and collaboration of virtual and matrixed teams
  • Strong communication, creative thinking and presentation skills
  • Ability to develop senior level business relationships with client stakeholders as well as NCR-internal teams
  • Available for up to 50% regular travel to support named accounts

PREFERRED QUALIFICATIONS:
  • Experience in selling hardware, software, and services a plus

Offers of employment are conditional upon passage of screening criteria applicable to the job.

EEO Statement
Integrated into our shared values is NCR's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies
To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.

Toronto,

NCR Corporation (NYSE: NCR) is a leader in banking and commerce solutions, powering incredible experiences that make life easier. With its software, hardware, and portfolio of services, NCR enables transactions across financial, retail, hospitality, travel, telecom and technology industries. NCR is headquartered in Atlanta, Ga., with 34,000 employees and does business in 180 countries. NCR is a trademark of NCR Corporation in the United States and other countries.

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