Santa Clara, California

Job Description:

The Applied Global Services (AGS) DDP Service Business Unit (SBU) is seeking a candidate that possesses strong technical knowledge, preferably with Dielectric Deposition / Atomic Layer Deposition semiconductor equipment in the areas of hardware design, process engineering and optimization, customer fab operations. This person will lead a team chartered to work closely with DDP product field support, AGS operations, and AGS field service to ensure products have the documentation, spare part sourcing strategies, maintenance capabilities, and cost of ownership required to be successful at customer sites. They will engage in early phases of the new product design cycle to ensure after-sale support planning is included from initial concept through final product release. They will also lead coordination between the AGS and DDP Business Unit field support teams to implement Customer Engineer (CE) training and certification programs, drive performance improvements on systems installed at customer sites worldwide, and quickly resolve customer issues at the lowest level. The candidate should have a passion for technical program management and possess strong communication skills; this is a strategic role and will suit someone who can drive growth in partnership with a cross-functional team.

Qualifications

  • Functional Knowledge: Demonstrates broad and comprehensive understanding of different systems, theories and practices
  • Business Expertise: Applies broad industry and commercial awareness to drive financial and operational performance across business unit, department or sub-functions
  • Leadership: Leads through subordinate managers of managers; executes segment/functional business plans and contributes to the development of segment/functional strategy. Guided by segment/functional strategy, impacts results of a department, business unit or sub-function or facilitates the work done by other segments/functions by providing support to impact the business
  • Problem Solving: Directs the resolution of highly complex or unusual business problems applying advanced analytical thought and judgment
  • Interpersonal Skills: Negotiates and influences the opinions of others at the senior executive level and in external organizations; exercises sensitivity to the audience
  • Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.


Education
  • Bachelor's Degree
  • 10 - 15 Years Relevant Experience


Travel
  • 25-50%


#LI

Qualifications

Education:

Bachelor's Degree

Skills

Certifications:

Languages:

Years of Experience:

15+ Years

Work Experience:

Additional Information

Travel:

Yes, 25% of the Time

Relocation Eligible:

Yes

Applied Materials is committed to diversity in its workforce including Equal Employment Opportunity for Minorities, Females, Protected Veterans and Individuals with Disabilities.

Santa Clara, California

A global leader in the nanomanufacturing technology solutions for the electronics industry, Applied Materials is built on the strength of talented people. We offer a wide variety of job opportunities for experienced professionals and recent college students/graduates that will capitalize on your current skills while broadening your experience and engaging you in a dynamic, fast-changing industry.

Here, you will work in community to achieve a common goal and encounter exciting new challenges every day. Our company is continually evolving: implementing innovations to make semiconductors more portable, powerful, and affordable than ever before.

Employee Benefits:

  • Dental Insurance
  • Employee Assistance Program
  • Life Insurance
  • Paternity Leave
  • Custom Work Station
  • Disability Insurance
  • Gym/ Wellness Reimbursement
  • Health Savings Account (HSA)
  • Maternity Leave
  • Paid Time Off
  • Sick Leave
  • On Site Gym/ Fitness Classes, Clinic (Site Dependent) 

What Happens After I Apply?

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