Boston, Massachusetts

Job Posting Description

At BCH, the quality of our care – and our inclusive hospital working environment – lies in the diversity of our people. With patients from local communities and 160 countries around the world, we’re committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team. Here, different talents pursue common goals. Voices are heard and ideas are shared. Join us, and discover how your unique contributions can change lives.

The Administrative Associate III will be responsible for: 
  • Assists supervisor with special projects and preparation of complex reports and documents.
  • Transcribes and types correspondence, forms, reports, manuscripts and other materials involving complex scientific, technical and/or specialized terminology from or rough draft. Prepares documents requiring stylized formats and lettering or graphics. Proofreads and edits materials for grammar, punctuation and spelling.
  • Answers, screens and routes calls and greets and directs visitors and staff. Provides routine information within scope of knowledge and authority. Receives, screens and drafts responses to correspondence.
  • Schedules appointments and meetings and maintains calendars for physician/supervisor(s). Reserves meeting locations, orders supplies and equipment and prepares agenda and materials. Prepares travel arrangements. Assists in organizing and scheduling conferences, seminars and programs or events.
  • Maintains files, records and databases. Enters information from source documents into databases and/or spreadsheets, compiling, printing and distributing reports, mailing labels and other information as needed.
  • Monitors and maintains office equipment and supply inventory. Reorders office supplies and requests equipment repair services as needed. Receives and reconciles supply orders and invoices, identifying and resolving delays, billing errors or discrepancies. Communicates with hospital support service departments to request needed services.
  • Prepares, routes, and tracks routine administrative forms and documents. Route materials for required authorizations and monitors receipt by final destination. Communicates with other hospital departments to resolve delays and errors.
  • Plans, prioritizes and delegates work assignments and monitors performance, providing feedback and guidance as needed. Serves as a resource on departmental policies and procedures and provides assistance in resolving administrative problems and issues. Trains and orients new personnel.

To qualify, you must have: 
  1. Bilingual English/Spanish preferred (speaking, reading and writing)
  2. Work requires a high school level of educational development and two years of administrative experience.
  3. Work requires an in‑depth knowledge and understanding of the department and hospital programs, policies, procedures and information related to his/her functions and services.
  4. Work requires initiative in improving operations within area/department, and the ability to assists in implementing changes.
  5. Work requires the ability to assist in overseeing the daily activities of co-workers to help plan, prioritize and delegate work assignments.
Please note: During a public health emergency, individuals in this role may be expected to take on additional duties to respond to organizational needs.

BCH offers competitive compensation and unmatched benefits, including a flexible schedule, affordable health, vision and dental insurance, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition Reimbursement, and discounted rates on T-passes. Discover your best.
 
Boston Children’s Hospital is an Equal Opportunity / Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

Boston, Massachusetts

Boston Children's Hospital is a 404-bed comprehensive center for pediatric health care. As one of the largest pediatric medical centers in the United States, Boston Children's offers a complete range of health care services for children from birth through 21 years of age. (Our services can begin interventions at 15 weeks gestation and in some situations we also treat adults.)

We have approximately 25,000 inpatient admissions each year and our 200+ specialized clinical programs schedule 557,000 visits annually. Last year, the hospital performed more than 26,500 surgical procedures and 214,000 radiological examinations.

Our team of physicians and nurses has been recognized by a number of independent organizations for overall excellence, and we're proud to share some notable examples with you here.

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