•Execute processes related to Order to Cash with a focus on efficiency, first-time quality and overall continuous process improvement.
•Provide team support, resolution of complex issues, definition of standards and approaches, planning, and internal/external client relationship management
•Manages and execute Order to Cash processes
•Contribute as a subject matter expert to implement best practices for tools and processes
•Support to maintain and improve service performance metrics reports
•Provide status of work in process, assist in planning and coordinating execution of work, escalate issues in a timely and appropriate manner while pushing to identify resolutions
•Provide quality, cost effective service while looking at ways to contribute to process improvement
•Collate and extract data, produce schedules, status summary, reports etc.
•May provide ad-hoc analyses and summaries of information as requested
•Coordinate training and team development activities if applicable
•Graduate of Accounting, Finance, or Business course •At least 4 years of Order-to-Cash/Finance •Must have Accounting supervisory experience •Has working experience in an accounting ERP (Oracle, SAP, etc.), MS Excel •Able to communicate well in English for verbal and written forms •Analytical and fact-based decision-maker •Ability to quickly identify issues and risks and provide recommendations •Experience in team interactions and facilitation •Detailed-oriented •Able to perform analysis of data and tasks of medium to high complexity •Experience in any of below skills is an advantage: >Sales, Billing, Cash Application, Manage Contracts, Credit Management, Collections, Reconciliations, respond to queries (voice and query capability)
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