Contact Information

Annapolis Junction, Maryland

Req #: R116779

Location(s):

  • US - MD, Annapolis Junction

Minimum Clearance Required to Start:

Top Secret SCI w/Polygraph

Job Description:

Ready to be part of a team that tackles defense and data challenges? Are you interested in enhancing your IT system knowledge and skillset? If you are, Parsons is your next step in your professional career as a Systems Administrator. Work with us on projects that change the world.

Parsons’ extensive experience in this field, combined with your knowledge, will propel your career forward with opportunity for advancement with top performance. We can offer training, development, and opportunities to work on marquee projects as you and our fast-paced business grow and evolve. We need our systems administrators to be versatile, enthusiastic to work in highly flexible, team-oriented environments and who have exceptional communication, analytical and organizational skills.

PROJECT:

Parsons is sourcing candidates for a project within the Department of Defense to provide a wide range of skills and expertise to perform technology development, testing, integration of hardware and software applications, and associated documentation and training.

RESPONSIBILITIES:

Parsons is seeking Systems Administrators of various experience levels to perform the following:

  • Provide support for implementation, troubleshooting and maintenance of Information Technology (IT) systems.
  • Manages IT system infrastructure and any processes related to these systems.
  • Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
  • Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution of problems.
  • Provide support for the escalation and communication of status to agency management and internal customers.
  • Provide support for the dispatch system and hardware problems, while maintaining involvement in the resolution process.
  • Configure and manage UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity, and configures network components along with implementing operating systems enhancements to improve reliability and performance.

REQUIRED CAPABILITIES

LEVEL 0:

  • Provide support for implementation, troubleshooting and maintenance of IT systems.
  • Provide assistance to users in accessing and using IT systems.
  • Provide Tier 1 problem identification, diagnosis, and resolution of problems.
  • Manage the daily activities of configuration and operation of IT systems.

LEVEL 1:

All capabilities described in Level 0, plus

  • Provide Tier 1 and Tier 2 problem identification, diagnosis, and resolution of problems.
  • Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
  • Provide support for the escalation and communication of status to agency management and internal customers.
  • Optimize system operations and resource utilization and perform system capacity analysis and planning.

LEVEL 2:

All capabilities described in Level 0 and Level 1, plus:

  • Provide in-depth experience in trouble-shooting IT systems.
  • Provide detailed analysis and feedback to agency management and internal customers for escalated tickets.
  • Provide support for the dispatch system and hardware problems, while maintaining involvement in the resolution process.
  • Configure and manage UNIX and Windows (or other applicable) operating systems and install/load operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance.

LEVEL 3:

All capabilities described in Level 0, Level 1, and Level 2, plus:

  • Support the design of systems, mission architecture and associated hardware.
  • Analyze and resolve complex problems associated with server hardware, applications, and software integration.
  • Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA).

QUALIFICATIONS

LEVEL 0:

  • Bachelor’s degree in a technical discipline from an accredited college or university.
  • Five (5) years of Systems Administrator experience may be substituted for a bachelor’s degree.

LEVEL 1:

  • Five (5) years of experience as a Systems Administrator.
  • Bachelor’s degree in a technical discipline from an accredited college or university.
  • Five (5) years of Systems Administrator experience may be substituted for a bachelor’s degree.

LEVEL 2:

  • Ten (10) years of experience as a Systems Administrator.
  • Bachelor’s degree in a technical discipline from an accredited college or university.
  • Five (5) years of Systems Administrator experience may be substituted for a bachelor’s degree.

LEVEL 3:

  • Fifteen (15) years of experience as a Systems Administrator.
  • Bachelor’s degree in a technical discipline from an accredited college or university.
  • Five (5) years of Systems Administrator experience may be substituted for a bachelor’s degree.

Must be able to obtain, maintain and/or currently possess a security clearance.

Annapolis Junction, Maryland

Contact Information

Founded in 1944, Parsons, an engineering, construction, technical, and management services firm with revenues of $2.7 billion in 2011, is 100% owned by the Employee Stock Ownership Trust. We conquer the toughest logistical challenges and deliver design/design-build, program/construction management, and other professional services packaged in innovative alternative delivery methods to federal, regional, and local government agencies, as well as to private industrial customers worldwide. Parsons is a leader in many diversified markets with a focus on transportation, environmental/infrastructure, and defense/security.

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