Boston, Massachusetts

Job Posting Description

At Boston Children’s Hospital, the quality of our care – and our inclusive hospital working environment – lies in the diversity of our people. With patients from local communities and 160 countries around the world, we’re committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team. Here, different talents pursue common goals. Voices are heard and ideas are shared. Join us, and discover how your unique contributions can change lives. Yours included.

The Administrative Associate III will be responsible for: 
  • Facilitating referrals for patients starting immunoglobulin therapy in the CAT/CR infusion suite and transitions to home infusions
  • Communicating with CAT/CR and PFS to coordinate the infusion appointment and obtaining authorizations
  • Daily updating of databases
  • Interacting and maintaining communication with home infusion companies in order to facilitate patient’s therapies and ensuring that families have been contacted for medication delivery and nursing visits
  • Processing enrollment forms for patients starting biologic treatments, including obtaining authorizations, sending prescriptions to specialty pharmacies and scheduling deliveries
  • Uploading CAT/CR food challenge orders to database and notifying CAT/CR to schedule appointments
  • Preparing documents to submit to insurance companies for authorizations.
  • Assisting providers with script renewals, lab orders and other administrative tasks

To qualify, you must have: 
  1. Work requires a high school level of educational development and two years of administrative experience.
  2. Associate’s or Bachelor’s degree preferred.
  3. Experience with prior authorizations and an understanding of insurance companies preferred.
  4. Work requires an in‑depth knowledge and understanding of the department and hospital programs, policies, procedures and information related to his/her functions and services.
  5. Work requires initiative in improving operations within area/department, and the ability to assists in implementing changes.
  6. Work requires the ability to assist in overseeing the daily activities of co-workers to help plan, prioritize and delegate work assignments.
Please note: During a public health emergency, individuals in this role may be expected to take on additional duties to respond to organizational needs.

Boston Children’s Hospital offers competitive compensation and unmatched benefits, including a flexible schedule, affordable health, vision and dental insurance, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition Reimbursement, and discounted rates on T-passes. Discover your best.
Boston Children’s Hospital is an Equal Opportunity / Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.


Boston, Massachusetts

Boston Children's Hospital is a 404-bed comprehensive center for pediatric health care. As one of the largest pediatric medical centers in the United States, Boston Children's offers a complete range of health care services for children from birth through 21 years of age. (Our services can begin interventions at 15 weeks gestation and in some situations we also treat adults.)

We have approximately 25,000 inpatient admissions each year and our 200+ specialized clinical programs schedule 557,000 visits annually. Last year, the hospital performed more than 26,500 surgical procedures and 214,000 radiological examinations.

Our team of physicians and nurses has been recognized by a number of independent organizations for overall excellence, and we're proud to share some notable examples with you here.

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