Norfolk, Virginia

Description

SHIFT: Day Job

SCHEDULE: Full-time

Your Talent. Our Vision. At Anthem, Inc., it’s a powerful combination, and the foundation upon which we’re creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care.

This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health care companies and a Fortune Top 50 Company.

Title: Infrastructure Services Analyst Advisor

Location: Indianapolis, IN

                Virginia Beach, VA

               Norfolk, VA

 

  • Provides trouble resolution on complex problems; serves as an escalation point for the most complex systems issues or resolutions; develops root cause analysis activities that resolve significant system issues. 
  • Provides trouble resolution and serves as point of technical escalation on complex problems. 
  • Leads or plans implementations for systems and networks; develops testing plans to ensure quality of implementation. 
  • Creates presentations and seeks IT management's approval and acceptance of significant replacements or reconfigurations of major business systems serving a business unit or location. 
  • Participates in the design of the enterprise architecture. 
  • May be assigned to project teams for technical consultation to business partners and developers.
  • Oversees enterprise mix of vendor services; recommends changes and updates to strategy; may act as key contact for setting vendor support strategy. 
  • Leads Level 3 and 4 incident recoveries; may organize the efforts of other analysts as part of incident recovery; leads root cause analysis efforts.

Qualifications

  • Requires Bachelor's degree in related field;  5 to 8 years of experience required in a support and operations role in any of the following areas: servers, networks, telecommunications, storage, mainframe, operating systems, middleware, disaster recovery, collaboration technologies, or hardware/software support; or any combination of education and experience, which would provide an equivalent background.
  • Multiple trade certifications and significant experience with multiple technical and business disciplines preferred. 
  • Demonstration of strong mentoring skills preferred
  • knowledge of Control-M ESP scheduling  application.
  • Batch processing 
  • Vendor Management
  • Audit compliance 
  • Service Now
  • Ability to comprehend and navigate Mainframe  systems

Anthem, Inc. is ranked as one of America’s Most Admired Companies among health insurers by Fortune magazine and has been named a 2019 Best Employers for Diversity by Forbes. To learn more about our company and apply, please visit us at careers.antheminc.com. An Equal Opportunity Employer/Disability/Veteran.  Anthem promotes the delivery of services in a culturally competent manner and considers cultural competency when evaluating applicants for all Anthem positions.

Norfolk, Virginia

As one of America’s largest health benefits companies, we at Anthem have a profound appreciation for service. Our organization proudly supports our Nation’s active, reserve, and veteran military service members and their spouses.

This is an exciting opportunity to advance your life and career, while still protecting and serving others. Come see for yourself why Anthem is recognized as a Top Employer by GI Jobs and among the “Best of the Best: Top Veteran Friendly Companies” by US Veterans Magazine.

Who We Are Looking For 

Anthem, Inc. is seeking military veterans across the country who bring a deeply rooted skillset that includes team-oriented approaches to problem-solving, demonstrations of leadership and an overall commitment to the mission of the organization.  If you are a military veteran or military veteran spouse, Anthem, Inc. is looking to hire you.

Join Anthem's Military and Veteran Talent Network: https://anthemcareers.ttcportals.com/pages/military

Should I Apply?

Are you a transitioning member of the military or a military veteran who is looking for a civilian career that provides opportunities for growth and career advancement?  Anthem, Inc. is currently looking for job seekers with  Operations experience.  If you are interested in a career in one of these fields, check out our current open positions to the right for more information and to apply today!

What Happens After I Apply?

Once you click ‘Apply Now’ on an Anthem, Inc. job posting, you will be re-directed to fill out an application on Anthem's career page.  In order to be considered for next steps, please complete the application on Anthem's career page and make sure you have an updated resume uploaded to your RecruitMilitary profile.  Once Anthem, Inc. reviews your resume and profile, a recruiter will reach out to provide you with more information and to schedule you for an interview.

How to Win An Interview

1.     Review the job description for the specific position you are applying for.

2.     Review the company website. Know their mission and values. What do they do? What are their products?

3.     Prepare a few questions to ask on your interview.

4.     Prepare to discuss your military or civilian background and how it relates to the position. 

5.     Check out our Resources tab for resume guidance, interview prep and more!

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