San Antonio, Texas

Job Description

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message.  In order to receive text message invitations, your profile must include a mobile phone number designated as “Personal Cell” or “Cellular” in the contact information of your application. 

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

As the company's second line of defense, Corporate Risk — or Independent Risk Management — provides independent oversight of risk-taking activities. Independent Risk Management establishes and maintains Wells Fargo's risk management program and provides oversight, including challenges to and independent assessment of, the frontline's execution of its risk management responsibilities. We manage risk according to the Risk Management Framework and ensure all employees understand their individual accountability for managing risk.

Within Wells Fargo Compliance, Enterprise Testing and Validation for Consumer Lending is responsible for testing and validation activities for the Wells Fargo Auto line of businesses. Enterprise Testing group is responsible for establishing and maintaining a consolidated Enterprise Testing program at the corporate level. The Wells Fargo Auto Testing and Validation team is responsible for implementing Enterprise Testing methodology and standards, and executing Auto group-specific testing.

The Officer role will be focused on the development and execution of compliance and operational risk/control testing reviews across various business processes for Consumer Lending/Auto. Officer candidates generally are expected to lead and execute moderate to high risk or complex engagements and lead other staff assigned to engagements, and communicate emerging risks to management. 

Specific Job Responsibilities:
• Effectively design, lead, and schedule high risk or complex testing activities with little to no supervision
• Lead development of testing engagements, including scope development, sampling strategies, control design evaluation, and testing methodologies 
• Act as a subject matter expert regarding testing topics for the Line of Business (“LOB”) or LOB functions
• Guide and/or mentor less experienced team members on risk management principles, including evaluating the adequacy and effectiveness of control design and control performance during testing engagements
• Identify key business processes and associated controls and independently develop test plans to evaluate them, including those not captured by current compliance risk assessments or current business process procedures and policies
• Interpret regulations and company policies and their applicability to business processes
• Evaluate the adequacy and effectiveness of policies, procedures, processes, systems and internal controls; analyze business or system changes to determine impact; identify and assess operational risk issues and assign risk ratings consistent with established policy standards.
• Proactively identify potential risks to Wells Fargo based on research of industry news and consent orders
• Coordinate on the analysis of potential findings identified during testing engagements, including consultation with appropriate subject matter experts, to identify the root cause of issues, review the adequacy of management controls to mitigate risk, and make recommendations as needed
• Ensure issues and recommendations are clearly communicated to business partners, the control executive team, compliance, Independent Testing leaders and any other applicable stakeholders based on substantive evidence compiled during the testing engagement
• Present test results in an objective and unbiased manner, and draft opinions reflecting relevant facts that lead to logical conclusions
• Partner with the Data Analytics team to develop and continuously enhance the use of data analytics and automated testing as a more efficient means of measuring adherence to compliance and operational risk requirements
• Develop and maintain deep and strong relationships with business partners, control executive team, key stakeholders, all levels of leadership, and other team members. Stay abreast of ongoing business process changes, regulatory expectations, customer feedback, etc.  May interface with external parties such as Audit, Legal, etc on risk related topics. 
• Elevate the team’s quality of work performed. Review quality assurance feedback and take appropriate actions to address areas requiring attention
• Perform peer-reviews of testing performed to identify opportunities for improvement. Performs effective and timely testing-related independent credible challenge internally. 
• Lead review teams that document workpapers sufficiently and write issues that clearly articulate work performed and results obtained 
• Lead review planning, scheduling, testing strategies, and coverage plan; identify and escalate trends and offer potential solutions

This position requires superior communication skills, strong analytical skills, and attention to detail. The right candidate will be committed to promoting a collaborative and team oriented environment with a bias to proactively helping manage risks to the bank.

Please Note: Based on the volume of applications received, this job posting may be removed prior to the indicated close date. If you do not apply prior to the closing of this posting, we encourage you to apply for other opportunities with Wells Fargo.

***This is not a telecommute position***

Candidates will be required to work in the Wells Fargo hub location listed once the team is moved back into an office post Covid-19. If candidates plan to relocate to the hub location, reimbursement of moving expenses will not be provided.

Locations available:
301 S College, Charlotte, NC
401 S Tryon, Charlotte, NC
550 S Tryon, Charlotte, NC
1525 W WT Harris Blvd., Charlotte, NC
3480 Stateview Blvd, Ft. Mill, SC
1445 Ross Ave, Dallas, TX
250 E John Carpenter Freeway, Irving, TX
800 Walnut St., Des Moines, IA
7001 Westown Pkwy, West Des Moines, IA
600 S 4th St, Minneapolis, MN
100 W Washington St., Phoenix, AZ
11601 N Black Canyon Hwy, Phoenix, AZ
2600 S Price Rd., Chandler, AZ
1150 W Washington St., Tempe, AZ
4101 Wiseman Blvd., San Antonio, TX 
1 N Jefferson Ave, St Louis, MO

Required Qualifications

  • 7+ years of experience in risk management (includes compliance, financial crimes, operational risk, audit, legal, credit risk, market risk, IT systems security, business process management) or 7+ years of financial services industry experience, of which 5+ years must include direct experience in risk management

Desired Qualifications

  • Experience creating, executing, and documenting compliance testing
  • Experience reviewing testing strategies and methodologies; evaluating the adequacy and effectiveness of policies, procedures, processes, initiatives, products and internal controls; and identifying issues resulting from internal and/or external compliance examinations
  • Third party service provider risk experience
  • Knowledge and understanding of Wells Fargo s Third Party Information Management Systems (TRIMS) database
  • Advanced Microsoft Office (Word, Excel, Outlook and PowerPoint) skills
  • Excellent verbal, written, and interpersonal communication skills
  • Strong attention to detail, including accuracy in grammar and a sharp focus on eliminating errors
  • Experience communicating and presenting complex information to multiple levels of the organization
  • Experience identifying inefficiencies, finding opportunities to streamline business processes, and implementing change
  • Ability to interact with integrity and a high level of professionalism with all levels of team members and management
  • Good analytical skills including strategically analyzing data and diagnosing opportunities/interventions

Other Desired Qualifications

• Knowledge and understanding of Shared Risk Platform (SHRP) such as reporting and issue management
• Experience in Audit, Compliance, Risk and Testing
• Undergraduate and/or Graduate Degree
• Strong data and reporting skills
• Experience testing of TPSP, SAA, Transactional Testing 
• Knowledge of Consumer Financial Law & Applicable MR's  
For Testing and Validation Positions Only:
One or more of the following certifications is desired:
• Certified Anti-Money Laundering Specialist (CAMS)
• Certified Financial Crimes Specialist (CFCS)
• Certified Information Systems Auditor (CISA)
• Certified Internal Auditor (CIA)
• Certified Public Accountant (CPA)
• Certified Regulatory Compliance Manager (CRCM)
• Certified Risk And Compliance Management Professional (CRCMP)
• Certified Risk Professional Program (CRP)

Street Address

NC-Charlotte: 301 S College St - Charlotte, NC
NC-Charlotte: 401 S Tryon St - Charlotte, NC
NC-Charlotte: 550 S Tryon St - Charlotte, NC
NC-Charlotte: 1525 W Wt Harris Blvd - Charlotte, NC
SC-Fort Mill: 3480 State View Blvd - Fort Mill, SC
TX-DAL-Downtown Dallas: 1445 Ross Ave - Dallas, TX
TX-Irving: 250 E John Carpenter Freeway - Irving, TX
IA-Des Moines: 800 Walnut St - Des Moines, IA
IA-West Des Moines: 7001 Westown Pkwy - West Des Moines, IA
MN-Minneapolis: 600 S 4th St - Minneapolis, MN
AZ-PHX-Northwest Phoenix: 11601 N Black Canyon Hwy - Phoenix, AZ
AZ-PHX-Central Phoenix: 100 W Washington St - Phoenix, AZ
AZ-Chandler: 2600 S Price Rd - Chandler, AZ
AZ-Tempe: 1150 W Washington St - Tempe, AZ
TX-San Antonio: 4101 Wiseman Blvd - San Antonio, TX
MO-Saint Louis: 1 N Jefferson Ave - Saint Louis, MO


    All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

    Relevant military experience is considered for veterans and transitioning service men and women.
    Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Benefits Summary


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San Antonio, Texas

At Wells Fargo, we’ve been proudly supporting military veterans and their families for more than 170 years.

We value the leadership, discipline, and skills you’ve gained through your service to our country and recognize the contributions our veteran team members bring to the table. We’re so committed to hiring and retaining military veterans, veterans with disabilities, National Guard members, and Reservists that we’ve made it our goal is to employ 20,000 veterans by 2020.

As a Wells Fargo team member, you’ll find a work culture that is team-oriented, collaborative, structured, and challenging. We support veterans transitioning from military service with a variety of job options, confidential resources, educational information, and career guidance. You may choose to join our Veteran’s Team Member Network, a group of thousands who share an interest in veterans’ matters, and that promotes greater awareness and job development within the veteran community. To learn more about opportunities at our company, please visit Let’s talk about turning your military experience into a great civilian career.