Gurugram,

Skill required: Order to Cash Processing - Collections Operations

Designation: Management Level - Associate Manager

Job Location: Gurugram

Qualifications: BBA/BCom/Any Graduation/Master of Business Administration

Years of Experience: 10-14 years

About Accenture Operations

In today's business environment, growth isn't just about building value-it's fundamental to long-term business survival. So how do organizations sustain themselves? The key is a new operating model (https://www.accenture.com/in-en/insights/operations/intelligent-operations-2018) -one that's anchored around the customer and propelled by intelligence to deliver exceptional experiences across the enterprise at speed and at scale. You will deliver breakthrough business outcomes for clients-by harnessing talent, data and intelligence to revolutionize their operating models. Operations is one of four services that make up one Accenture -the others are Strategy and Consulting, Interactive and Technology. Visit us at www.accenture.com

What would you do?

You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.

The Order to Cash Processing team provides services to clients and organizations by helping them in the areas of optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing.

The Collections Operations team focuses on managing collections and disputes such as debt collection, reporting on aged debt, bad debt provisioning, trade promotions, and outperform cash reconciliations. The team is responsible for follow up for missing remittances, prepare refund package with accuracy and supply to clients, record all collections activities in a consistent manner as per client process (tool), delivery of process requirements to achieve key performance targets, and ensure compliance to internal controls, standards, and regulations.

What are we looking for?

We are looking for individuals who have the following skillset:

+ Ability to establish strong client relationship

+ Agility for quick learning

+ Commitment to quality

+ Strong analytical skills

+ Process-orientation

Roles and Responsibilities

+ In this role, you need to analyze and solve moderately complex problems

+ You will typically be creating new solutions, leveraging and, where needed, adapting existing methods and procedures

+ The role requires a clear understanding of the strategic direction set by senior management as it relates to team goals

+ You will need to hold monthly meaningful conversations with team members to discuss performance, coaching and feedback, training needs, and career discussions

+ You will need to monitor & drive team performance, including throughput and quality as per defined metrics

+ Your primary upward interaction is with a direct supervisor or team leads

+ You will generally interact with peers and/or management levels with clients or internal stakeholders

+ You will be provided with minimal guidance when determining methods and procedures on new assignments

+ Decisions that you make often impact the team in which they reside and occasionally impact other teams

+ You would be managing medium-small sized teams and/or work efforts at a client or within Accenture.

Please note this role may require you to work in rotational shifts.

BBA/BCom/Any Graduation/Master of Business Administration

Gurugram,

Accenture is a global management consulting, technology services and outsourcing company. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with its clients to help them become high-performance businesses and governments.

Working with Accenture in the United States,  you can join ranks with more than 211,000 people in 120 countries and work with clients in nearly every major industry worldwide, including 96 of the Fortune Global 100, more than three-quarters of the Fortune Global 500 and government agencies around the world. Accenture’s people build careers in different areas of business, specifically Consulting, Technology and Outsourcing, as well as within our internal corporate functions.

With the breadth of talent our people have, they not only build strong careers, they offer their talents and skills to help clients and communities around the world.