Austin, Texas

You have a passion for digital design, attention to detail, and the ability to turn complex requirements into a product that is easy and enjoyable for the customer to use.

AT&T Cybersecurity is seeking a User Experience Designer to join our multidisciplinary UX team to craft digital experiences for security software customers. We want someone who's focused on the front-end of the UX process: gathering requirements and turning those into wireframes.

We deliver simple and elegant digital experiences to a broad spectrum of our customers.  The UX designer will work closely with Designers, Researchers, and Product Managers to deliver these solutions.

Responsibilities:

  • Apply design thinking to the end-to-end customer experience.
  • Translate business goals and requirements into effective digital experiences that help customers.
  • Create UX documentation (flows, scenarios, wireframes, prototypes, user interaction specifications) to communicate concepts and designs to the team.
  • Define requirements for UI designers.
  • Propose and participate in user research, usability validation, and A/B testing.
  • Work closely with other team members, including designers, product managers, content strategists, and development teams, to bring your designs to life.
  • Take ownership of your projects as a whole, following them through to launch and relentlessly look for the best way to solve business problems and improve the customer experience.

Qualifications:

Our ideal candidate will have 4+ years as a User Experience Designer, Interaction Designer, or similar role working with applications or software products. Digital agency experience or experience with a SaaS product company preferred.

  • Desire to help peer designers and self-sufficient.
  • Familiar with basic UX Research methodologies.
  • Strong portfolio with recent work examples from your professional experience -wireframes, prototypes, specification documents, and/or process flows. 
  • Gather and evaluate user requirements in collaboration with product managers and engineers.
  • Ability to take product specs (work closely with Product Managers) and provide creative solutions ready for user testing with fast turnaround time. 
  • Strong experience with Sketch, InVision, and Design System Management.
  • Demonstrated ability to gather feedback from peers and stakeholders and incorporate to improve the final product.
  • Experience following brand standards and UX patterns.
  • Ability to design multiple form factors.

Nice to have:

  • Prior experience in the IT & Security Industry.
  • Familiar with HTML/CSS to communicate front-end development.
  • Experience designing dashboards or analytics that present large amounts of information in a simple and digestible manner.


Austin, Texas

AT&T is bringing it all together for our customers, from revolutionary smartphones to next-generation TV services and sophisticated solutions for multi-national businesses.

For more than a century, we have consistently provided innovative, reliable, high-quality products and services and excellent customer care. Today, our mission is to connect people with their world, everywhere they live and work, and do it better than anyone else. We're fulfilling this vision by creating new solutions for consumers and businesses and by driving innovation in the communications and entertainment industry.

We're recognized as one of the leading worldwide providers of IP-based communications services to businesses. We also have the nation's most reliable 4G LTE network.* We also have the largest international coverage of any U.S. wireless carrier, offering the most phones that work in the most countries. AT&T operates the nation's largest Wi-Fi network** including more than 32,000 AT&T Wi-Fi Hot Spots at popular restaurants, hotels, bookstores and retailers, and provides access to nearly 1 million hotspots globally through roaming agreements.

AT&T U-verse is TV inspired by you. It's TV the way you want it, with tons of cool features and capabilities. AT&T is the only national TV service provider to offer a 100-percent IP-based television service. It's part of our "three-screen" integration strategy to deliver services across the three screens people rely on most - the mobile device, the PC and the TV.

As we continue to break new ground and deliver new solutions, we're focused on delivering the high-quality customer service that is our heritage.

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