Charlotte, North Carolina

**Job Summary:**

The primary purpose of this role is to supports release coordination tasks across the platform where they are Tech Contact Center and Sales CRM teams – responsibilities may include, but not limited to contact code, release simulation, and overseeing performance testing.

This role will also translate business requirements and functional specifications into logical program designs and deliver code modules, stable application systems, and software solutions. This includes developing, configuring, or modifying integrated business and/or enterprise application solutions within various computing environments. This role facilitates the implementation and maintenance of business and enterprise software solutions to ensure the successful deployment of released applications.

**Key Responsibilities:**

+ Facilitates release planning meetings with key department members to identify proper sequencing of release packages. Ensures that issues and risks are identified, understood, and dealt with in a manner that mitigates risk to scope and schedule.

+ Defines and documents the release recommendation for each release and/or change to production. Includes release scope, schedule, deliverables, and roll back plan. Reviews release recommendation with key stakeholders.

+ Maintains release management schedule for specific (or assigned) system(s).

+ Documents and communicates all changes for a release in release notes which are published to both the internal team and the client.

+ Attends change management such as CABs and deployment planning meetings to collect data and information pertaining to the release.

+ Translates business requirements and specifications into logical program designs, code modules, stable application systems, and software solutions with occasional guidance from senior colleagues; partners with Product Team to understand business needs and functional specifications.

+ Develops, configures, or modifies integrated business and/or enterprise application solutions within various computing environments by designing and coding component-based applications using various programming languages.

+ Conducts the implementation and maintenance of complex business and enterprise software solutions to ensure successful deployment of released applications.

+ Supports systems integration testing (SIT) and user acceptance testing (UAT), provides insight into defining test plans, and ensures quality software deployment.

+ Participates in the end-to-end product lifecycle by applying and sharing an in-depth understanding of company and industry methodologies, policies, standards, and controls.

+ Understands Computer Science and/or Computer Engineering fundamentals; knows software architecture and readily applies this to software solutions.

+ Automates and simplifies team development, test, and operations processes; develops conceptual, logical and physical architectures consisting of one or more viewpoints (business, application, data, and infrastructure) required for business solution delivery.

+ Solves difficult technical problems; solutions are testable, maintainable, and efficient.


**_Minimum Qualifications_**

+ Bachelor's degree in Computer Science, CIS, or related field (or equivalent work experience in a related field)

+ 2 years of experience in software development or a related field

+ 2 years of experience in database technologies

+ 1 year of experience working on project(s) involving the implementation of solutions applying development life cycles (SDLC)

**_Preferred Qualifications_**

+ Master's degree in Computer Science, CIS, or related field

+ 4 years of experience in DevOps for cloud-based applications; Salesforce Sales/Service clouds preferred

+ 2 years of experience working with SFDX and/or CI/CD technologies

+ 4 years of experience working with defect or incident tracking software

+ 4 years of experience with technical documentation in a software development environment

+ Experience supporting the administration of large-scale systems/platforms

+ Experience with environment management including developer sandboxes

+ Experience coordinating with enterprise change management in support of application release and maintenance activities

+ Experience in performance testing coordination

+ Experience in operational readiness procedures and processes

+ Experience in the maintenance and health checks of platforms including internal system audits, automated coding standard checks, and upgrade support

**About Lowe’s:**

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE ® 50 home improvement company serving approximately 20 million customers a week in the United States and Canada. With fiscal year 2020 sales of nearly $90 billion, Lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit .

**About Lowe’s in the Community:**

As a FORTUNE ® 50 home improvement company, Lowe’s is committed to creating safe, affordable housing and helping to develop the next generation of skilled trade experts through nonprofit partnerships. Across every community we serve, Lowe’s associates donate their time and expertise through the Lowe’s Heroes volunteer program. For the latest news, visit or follow @LowesMedia ( on Twitter.


Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Charlotte, North Carolina

Our Military Commitment

At Lowe's, our commitment to recognize, honor, and respect those who serve in our country's military is rooted in our history and informs the decisions we make today:

  • Lowe's was founded on the heels of World War II, by veteran Carl Buchan, whose leadership and vision helped us grow from a small hardware store in Wilkesboro, NC, into the FORTUNE 100® company we are today.
  • Lowe's is ranked #38 among GI Job's "Top 100 Military-Friendly Employers®".
  • Lowe's is part of the Military Spouse Employment Partnership (MSEP), working with military installation contacts to promote job opportunities to military spouses.
  • Lowe's is an Employer Support of the Guard and Reserve (ESGR) Partner.
  • Lowe's offers extended benefits for employees serving in the military.

We regularly participate in a variety of military-sponsored events and job fairs across the country, looking for more people to join the Lowe's team of military veterans. At more than 14,000 strong, our military veteran employees work in roles across our organization, from management to retail and customer support. And we demonstrate our appreciation for them in many ways, including:

  • A 10% discount to all veterans during Memorial Day, Fourth of July and Veterans Day weekends; and a 10% discount every day to all active, reserve, retired and disabled veterans who carry a valid, military-issued photo ID card.
  • Regular support for the military and the USO, including recent refurbishments to 16 USO centers across the U.S., to help welcome home our returning troops.
  • The Lowe's Employee Giving Campaign, which allows employees to set aside a portion of their paycheck, to benefit the USO and other organizations, which Lowe's will match 50 cents to the dollar.

The military instills leadership, a strong work ethic, and a passion for a job well done. It allows pioneering spirits to demonstrate their commitment to teamwork and problem solving. And these are the traits of a Lowe's employee. As you focus on your post-military career, consider exploring the employment opportunities at Lowe's.

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