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+ Project Role : SW/Application Tech Support Practitioner

+ Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.

+ Management Level : 11

+ Work Experience : 2.5-4 years

+ Work Location : Bengaluru

+ Must Have Skills :Network Security Implementation,Network Security Operations

+ Good To Have Skills :

+ Job Requirements :

+ Key Responsibilities : A: Install, configure, patch and maintain all firewall technologies eg: Check Point, Palo Alto, Cisco B: Resolve high, medium low Priority incidents affecting the operation/availability of production systems, through troubleshooting and implementing known fixes C: Participate in operational support calls daily meetings, ensuring production systems and devices are online and available D: Manage and support backup strategies, follow Standard Operating Procedures and keep it up to date

+ Technical Experience : A: Should have 3 to 5 years experience in Check Point Multi-Domain Server, Multi-Domain Log Module Check Point firewalls - ClusterXL, Monitoring, SecureXL, CoreXL, VS-LS, Mobile Access blade, Packet Flow, Anti-spoofing configuration B: Palo Alto Panorama - M200 M600 Series Appliances, Palo Alto Next-Gen firewalls should be familiar with 5280 Series models Good to have Hands-on experience in PAN-OS Installation, configuration and administration C: Forcepoint - Web proxy and URL filtering

+ Professional Attributes : A: Good verbal and written communication skills to connect with customers at varying levels of the organization B: Ability to operate independently and make decisions with little direct supervision

+ Educational Qualification : A: Bachelors Degree in computers/Information Technology

+ Additional Information : A: Should adhere to 24/7 support rotational shift timings

15 years of full time education


Accenture is a global management consulting, technology services and outsourcing company. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with its clients to help them become high-performance businesses and governments.

Working with Accenture in the United States,  you can join ranks with more than 211,000 people in 120 countries and work with clients in nearly every major industry worldwide, including 96 of the Fortune Global 100, more than three-quarters of the Fortune Global 500 and government agencies around the world. Accenture’s people build careers in different areas of business, specifically Consulting, Technology and Outsourcing, as well as within our internal corporate functions.

With the breadth of talent our people have, they not only build strong careers, they offer their talents and skills to help clients and communities around the world.