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About Wells Fargo


Wells Fargo & Company (NYSE: WFC) is a leading global financial services company headquartered in San Francisco (United States). Wells Fargo has offices in over 30 countries and territories. Our business outside of the U.S. mostly focuses on providing banking services for large corporate, government and financial institution clients. We have worldwide expertise and services to help our customers improve earnings, manage risk, and develop opportunities in the global marketplace. Our global reach offers many opportunities for you to develop a career with Wells Fargo. Join our diverse and inclusive team where you will feel valued and inspired to contribute your unique skills and experience. We are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Market Job Description


About Enterprise Global Services


Enterprise Global Services (EGS) enables global talent capabilities for Wells Fargo Bank NA., by supporting over half of Wells Fargo's business lines and staff functions across Technology, Business Services, Risk Services and Knowledge Services. EGS operates in Hyderabad, Bengaluru and Chennai in India and in Manila, Philippines. Learn more about EGS at our International Careers website

Department Overview


Enterprise Business Technology is responsible for supporting enterprise technology initiatives related to messaging and collaboration, risk technology, corporate systems data, and various internal systems and tools. Our services include support for database administration, data warehousing, email, Intranet, system development tools, HR systems, and General Ledger systems.

About the Role:


This roles includes Production Support & Platform Support under ITIL in challenging Production Environment of Critical Banking Applications. Accountability & responsibility over deliveries - Platform Upgrades / Migration, Automation & Instrumentation, Resiliency & Performance Improvement, Process Adherence & Improvement, Efficient Decision Making with Partnership / Stakeholder Management along with Incident/Problem/Service/Release Management with primary technologies such as MS SQL Server (2016/Higher), MSBI(SSIS), .NET(4.0 / Higher Version, Web Services & UI), Solace / MQ Messaging, .NET Web Services with good experience in developing & troubleshooting complex stored Procedures, Functions, SSIS Packages that use CLR as well.
Job

Responsibilities:


• Challenging Support Role in L2 & L3 involving Production Support, Root Cause Analysis, Automation, Solution Proposals along with BAU Support
• Production & Platform support involves being on standby for providing 24x7 support & Responsible to maintain high availability of the systems & applications
• Responsible for Change & Release Management & Be a gate keeper for making sure no releases issues by efficient review
• Support the complex technical issues & initiatives (Upgrade/Tech Refresh) for large-scale applications/systems/DBs/other technical products/services. Development of technical support strategies & plans; Automation & Instrumentation to enable efficiency in restoration & stability
• Work with Development & Infra Partners and Support team to provide solutions for the business in designing platform and development of test scripts by migration and tech refresh
• Evaluate SLA, identifies gaps, suggest changes to assure supporting SLAs. Performs complex migrations from development to production, upgrades, installations and/or configurations
• Problem Management identifying recurring/chronic issues & improvement areas & take initiative in implementing the innovative solution causing efficiency.
• Provides the ongoing operational support for the ETL platform & nightly batch jobs assuring application health & scheduled data loads / work arounds on time
• Ability to handle constantly changing priorities; remain productive during slow times, be able to multi-task effectively during busy times
• Efficient communication with application stakeholders about application availability & platform updates including any application outages, issues, failures, availability delays etc
• Ready to work in Shift Hours that spans between 6 AM to 10:30 PM IST & should be ready to work on week end.

Essential Qualifications:


• Dynamic Profession with min 5 Years of experience in technologies - MS SQL Server (2014 / 2016 / Higher Version), MSBI, .NET (4.0 / Higher Version), .NET Web Services
• Microsoft Certification in MS SQL Server & MSBI is added advantage

Desired Qualifications:


• Hands on experience on Solace / MQ Messaging, Scheduling Tool Preferably Autosys

Market Skills and Certifications


Essential Qualifications:
• Dynamic Profession with min 5 Years of experience in technologies - MS SQL Server (2014 / 2016 / Higher Version), MSBI, .NET (4.0 / Higher Version), .NET Web Services
• Microsoft Certification in MS SQL Server & MSBI is added advantage
Desired Qualifications:
• Hands on experience on Solace / MQ Messaging, Scheduling Tool Preferably Autosys

We Value Diversity


At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law. We comply with all applicable laws in every jurisdiction in which we operate.

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At Wells Fargo, we’ve been proudly supporting military veterans and their families for more than 170 years.

We value the leadership, discipline, and skills you’ve gained through your service to our country and recognize the contributions our veteran team members bring to the table. We’re so committed to hiring and retaining military veterans, veterans with disabilities, National Guard members, and Reservists that we’ve made it our goal is to employ 20,000 veterans by 2020.

As a Wells Fargo team member, you’ll find a work culture that is team-oriented, collaborative, structured, and challenging. We support veterans transitioning from military service with a variety of job options, confidential resources, educational information, and career guidance. You may choose to join our Veteran’s Team Member Network, a group of thousands who share an interest in veterans’ matters, and that promotes greater awareness and job development within the veteran community. To learn more about opportunities at our company, please visit wellsfargojobs.com/military. Let’s talk about turning your military experience into a great civilian career.

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