•Provide brilliant customer service in response to a wide range of inbound customer queries and to achieve first time resolution wherever possible for the customer
•Resolve problems and issues in a professional manner and engage with customers to identify additional needs
•Ensure that customers are fully satisfied with the service provided and are offered value for money to build client’s reputation as a first choice provider of media services
•Achieve challenging individual, team and contact center targets
*Graduate of any Bachelor’s degree *Undergraduates are welcome to apply *Must have good English communication skills *Willing to work on holidays, weekends, shifting schedules and extended working hours
Accenture is a global management consulting, technology services and outsourcing company. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with its clients to help them become high-performance businesses and governments.
Working with Accenture in the United States, you can join ranks with more than 211,000 people in 120 countries and work with clients in nearly every major industry worldwide, including 96 of the Fortune Global 100, more than three-quarters of the Fortune Global 500 and government agencies around the world. Accenture’s people build careers in different areas of business, specifically Consulting, Technology and Outsourcing, as well as within our internal corporate functions.
With the breadth of talent our people have, they not only build strong careers, they offer their talents and skills to help clients and communities around the world.