•Manages and execute Order to Cash or Collection Helpdesk processes
•Support to maintain and improve service performance metrics reports, as required
•Provide status of work in process, assist in planning and coordinating execution of work, escalate issues in a timely and appropriate manner while pushing to identify resolutions
•Provide quality, cost effective service while looking at ways to contribute to process improvement
•May provide ad-hoc analyses and summaries of information as requested
•Graduate of Bachelor's degree in Finance or any Business courses •Must have at least 3 to 4 years of Finance and Accounting experience; preferably in Accounts Receivables and Order to Cash •Able to communicate well in English for verbal and written forms •Analytical and fact-based decision-maker •Ability to quickly identify issues and risks and provide recommendations •Experience in team interactions and facilitation •Able to perform analysis of data and tasks of medium to high complexity •Working experience in any of the skills below is an advantage: > Sales, Billing, Cash Application, Manage Contracts, Credit Management, Collections, Reconciliations, respond to queries (voice and query capability)
Accenture is a global management consulting, technology services and outsourcing company. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with its clients to help them become high-performance businesses and governments.
Working with Accenture in the United States, you can join ranks with more than 211,000 people in 120 countries and work with clients in nearly every major industry worldwide, including 96 of the Fortune Global 100, more than three-quarters of the Fortune Global 500 and government agencies around the world. Accenture’s people build careers in different areas of business, specifically Consulting, Technology and Outsourcing, as well as within our internal corporate functions.
With the breadth of talent our people have, they not only build strong careers, they offer their talents and skills to help clients and communities around the world.