PT Clerical Assistant, Tutoring Center

Campus Location: Remote

Work Schedule: Up to 20 hours per week. 10:00am to 3:00pm Monday, Tuesday, Wednesday, and Friday

The part-time clerical assistant is a first point-of-service contact for visitors accessing the Tutoring Center. The position also provides clerical support for the Tutor Coordinator and Assistant Coordinators. All in-person services must be provided remotely as needed, especially in light of Covid-19

DUTIES AND RESPONSIBILITIES:

Answer Tutoring Center phone(s); respond to and direct student queries; monitor voicemail. Contact students who miss or are late for tutoring sessions.

Greet and orient students to Tutoring Center: develop competency in using TutorTrac scheduling system; assist students in logging in/out of center; make tutoring appointments for students; direct students in TutorTrac use.

Create and maintain office files, to include maintaining and developing spreadsheets, flyers, and other documents using the MS Office suite and Google Documents.

Research and obtain prices for supply and other purchases. Prepare and submit office supply order forms; ensure that daily supplies, such as paper, are at a sufficient level.

Contact Information Systems to address routine computer-related issues for the Centers.

Maintain current bulletin board postings and assist with social media postings.

Assist in training student employees in office procedures.

Maintain the Center's collection of study resources and supplies.

Support Tutor Coordinator and Assistant Coordinator with administrative work and projects as assigned, such as visiting classes and recruitment events to promote tutoring services.

Related duties as assigned

SUPERVISION RECEIVED: Coordinator of Tutoring Services

Additional Information:

SALARY : $15.74 per hour, non-benefited position, up to 20 hours per week.

STARTING DATE: ASAP

Application Instructions:

Please submit resume along with a cover letter indicating how your experience matches the qualifications of the position.

One year of related clerical experience in a customer service or academic setting (preferred), or the equivalent combination of education and experience.

Excellent oral and written communication skills; strong organizational and interpersonal skills

Experience working in a fast paced office.

Must be able to maintain confidentiality and calm demeanor in occasional stressful situations.

Proficiency in Microsoft Office.

Must be available to work during the hours posted.

Successful experience interacting with culturally diverse populations.

Experience using social media in a work context preferred.

Candidates will be required to pass a CORI/SORI background check as a condition of employment.

$15.74 per hour, non-benefited position, up to 20 hours per week.

PT Clerical Assistant, Tutoring Center | North Shore Community College - Military Veterans

Lynn, MA

Lynn, MA