Scottsdale, Arizona

Job Description
The Advisor, Member Services Operations Excellence, collaborates with Member Services, PBM, and Enterprise colleagues and leaders to drive cross-functional projects to successful completion through operations excellence while accelerating the achievement of business objectives. Key initiatives supported include Innovation blue chips, operational enhancements, Medicare Part D Annual Enrollment Period (AEP) and Welcome Season operational planning and rapid issue resolution activities, and Acquisitions.
The Operations Excellence Advisor will utilize superior communication and analytical skills to drive complex business problems and projects to successful resolution. The Advisor will possess a strong understanding of process flows, enthusiasm for solving ambiguous problems, and proven interpersonal skills to influence cross-functional partners, drive change, and deliver results.

Required Qualifications
4+ years of demonstrated experience in leading the development, implementation, and operational support of healthcare/PBM Industry/process improvement programs.

Preferred Qualifications
*Proven experience guiding, leading, and facilitating collaboration among team members.

*Demonstrated success in learning quickly and producing superior results supporting various priorities.*Structured & Logical Thinking: The ability to identify and define business problems and issues, and develop strategic, analytical, and financial frameworks to conduct analysis and/or measure success.
*Proven capability conducting and managing quantitative and qualitative analysis. Highest level of attention to detail.

*Bachelor's degree.

Business Overview
At CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.

We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. See Job Description

Scottsdale, Arizona

Continue serving and work with a purpose

As a CVS Health colleague, you'll find career opportunities across the organization and at every stage of your career. More important, your work will have an impactful purpose on someone's life, including your own. Learn more about how you can continue serving on your next mission at CVS Health.

Careers for Veterans and Military Spouses


"The military has an ethos that is grounded in purpose-driven service that’s bigger than the individual. The same holds true for us at CVS Health. You can talk to colleagues in any part of our business and they will be able to articulate our company’s purpose. Working here provides an opportunity for service members and military spouses to continue to serve, just in a civvies."

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