Job Description

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as 'Personal Cell' or 'Cellular' in the contact information of your application.

At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Corporate Risk helps all Wells Fargo businesses identify and manage risk. The team focuses on several key risk types, including conduct, credit, financial crimes, information security, interest rate, liquidity, market, model, operational, regulatory compliance, reputation, strategic, and technology risk. The group provides leadership, enhances communications, assists with problem identification and solutions, and shares best practices. In addition, the group provides an enterprise-wide view of risk, assists management and our Board of Directors in identifying and monitoring risks that may affect multiple lines of business, and takes appropriate action when business activities exceed the risk tolerance of the company.

The Role
The Fraud Risk Oversight Team is a risk type team comprised of subject matter experts in specific fraud typologies and program execution teams that drive overall execution of the Fraud and Identity Theft Prevention Programs. This includes maintaining the Fraud Risk Management and Identity Theft Prevention Program policies, providing challenge to the business on the implementation of the policies, and supporting the key program components. This role will serve as a subject matter expert regarding deposit fraud (including debit card), partnering with the Fraud Program Execution teams to provide insight and expertise for deposit fraud related topics across oversight routines. Key functions include maintaining program documentation, processes, and procedures; creating and maintaining oversight of testing and validation processes associated with fraud and identity theft, creating and maintaining oversight of fraud training and communication plans; executing oversight of key risk assessments and measurement programs, including review of new business initiatives, and creation of metrics and key indicators to measure and monitor deposit fraud risk.

Responsibilities include:

Provide deposit fraud specific expertise across program oversight processes, including effectiveness of fraud strategies, tools and controls with focus on deposit fraud typologies and trends in deposit fraud across LOBs.
Integrate with current team oversight processes through engagement across program oversight processes, including new business initiatives, issues management, metric development, model risk management, detection strategy assessments and independent risk assessments to bring deposit fraud expertise to these activities
Develop strong working relationships with senior leaders within the deposit fraud space including both business and risk stakeholders within the fraud ecosystem across business groups
Develop and maintain industry partners/network to benchmark processes and trends
Provide operational risk credible challenge across business groups to applicable fraud risk management processes
Review the findings of internal audits and regulatory exams related to enterprise fraud risk oversight. Lead Fraud IRM oversight action plans to address deficiencies or recommendations associated with deposit fraud risk, and coordinate with team to communicate with internal audit or regulators.

Required Qualifications

10+ years of experience in risk management (includes compliance, financial crimes, operational risk, audit, legal, credit risk, market risk, IT systems security, business process management) or 10+ years of financial services industry experience, of which 7+ years must include direct experience in risk management

Desired Qualifications

Ability to interact with all levels of an organization
Advanced Microsoft Office skills
Excellent verbal, written, and interpersonal communication skills
Strong analytical skills with high attention to detail and accuracy

Other Desired Qualifications

Fraud and Identity Theft Program experience and expertise
Deposit fraud expertise in fraud prevention/detection, investigations, management, monitoring or oversight of the risk
Experience and subject matter expertise in fraud, financial crimes, or information security in a front line, second line or audit related role
Subject matter expertise in fraud typologies, fraud losses and drivers, industry fraud measurement metrics, industry fraud detection systems/process, fraud regulatory requirements/guidance and fraud controls with specific focus on deposit fraud
Knowledge of SHRP and other risk systems
Strong leadership experience
Ability to manage and prioritize multiple initiatives simultaneously
Ability to apply critical thinking in describing multiple risks into a single risk landscape
Ability to develop and manage business relationships
Strong project management skills
Certified Fraud Examiner designation and fraud industry involvement

Job Expectations

Ability to travel up to 10% of the time

Street Address

NC-Charlotte: 301 S College St - Charlotte, NC
TX-DAL-Downtown Dallas: 1445 Ross Ave - Dallas, TX
IA-West Des Moines: 7001 Westown Pkwy - West Des Moines, IA
MN-Minneapolis: 600 S 4th St - Minneapolis, MN
NY-New York: 150 E 42nd St - New York, NY
NJ-Summit: 190 River Rd - Summit, NJ
AZ-PHX-Central Phoenix: 100 W Washington St - Phoenix, AZ
MO-Saint Louis: 1 N Jefferson Ave - Saint Louis, MO

Disclaimer

All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Operational Risk Sr Officer - Deposit Fraud SME - Military Veterans

Minneapolis, MN

Minneapolis, MN