Hackensack, New Jersey

About NCR

NCR Corporation (NYSE: NCR) is a leading software- and services-led enterprise provider in the financial, retail and hospitality industries. NCR is headquartered in Atlanta, Georgia, with 36,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.

Key Responsibilities

  • Integrates established disciplinary knowledge within own specialty area with basic understanding of related disciplines and industry practices.
  • Applies professional judgment and successfully analyzes and applies quantitative data and information.
  • Screens, categorizes and resolves data integrity issues.
  • Possesses and develops strong project management skills and success.
  • Completes business/district-specific training (i.e. T&T training) as prescribed by manager and demonstrates to apply learnings Acts as regional champion for special projects.
  • Serves as technical expert for escalated problems within a district.
  • Provides remote support via triage line (level 2).
  • Provides onsite support for equipment.
  • Coordinates/cooperates well with and gathers information from a wide range of sources, which may include internal business units or third-party vendors, to address and resolve work issues including:
    • Analyzing Logs
    • Document issues and resolutions
    • Working with engineering to develop a plan of action
  • May serve as a mentor in one or two product domains or customer specialties.
  • Project/Program Management.
    • Works on multiple projects or a project with global scope. Owns the overall management of the project, coordinating resources across organizations, managing timeline, and meeting deadlines
    • Delivers quality results
  • Complies with NCR policies, the Company's Shared Values and Code of Conduct, requirements to ensure accurate timekeeping and records of hours worked, and the Company's Fleet policies and requirements, which include, but are not limited to, NCR's requirements for safe driving.
  • Willingness and ability to work flexible schedules, which will include night and weekend shifts.
  • Ability to work virtual rather than in an office.
  • Some travel within the U.S. is required.

Basic Qualifications

  • High School Diploma or GED
  • Must be a local candidate (this position is not eligible for paid relocation)
  • Must be authorized to work in the U.S.
  • US Candidates must be at least 21 years of age
  • Must have a valid driver's license and driving record that satisfies NCR fleet requirements
  • Ability to perform essential functions of the job with or without a reasonable accommodation for a disability or based on religion
  • Essential functions of this position include prolonged travel with driving up to approximately 8 hours per day, rotating shifts, carrying and lifting tools and parts weighting up to 50 lbs., and bending, squatting, walking, standing and/or sitting for prolonged periods of time

Preferred Qualifications

  • CompTIA, N+ Certification, A+ Certification
  • Bachelor's Degree

Offers of employment are conditional upon passage of screening criteria applicable to the job.

EEO Statement
Integrated into our shared values is NCR's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies
To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.

Hackensack, New Jersey

NCR Corporation (NYSE: NCR) is a leader in banking and commerce solutions, powering incredible experiences that make life easier. With its software, hardware, and portfolio of services, NCR enables transactions across financial, retail, hospitality, travel, telecom and technology industries. NCR is headquartered in Atlanta, Ga., with 34,000 employees and does business in 180 countries. NCR is a trademark of NCR Corporation in the United States and other countries.

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