Fort Lauderdale, Florida

Our Company

Overview

Our Quality, Risk and Compliance teams focus on maintaining compliance and auditing to mitigate risk for our operations. This keeps the company in compliance with State, Federal and overall company requiremens, but most importantly to keep our clients safe and to help them live their best life. If your passion is ensuring service quality and fostering compliance, apply today!

Responsibilities

  • Partner with operations across all business lines to maximize their use of Best In Class system as a way to define, measure and improve service quality
  • Conduct Quality Reviews including Best In Class reviews, pre/post survey reviews and site visits
  • Analyze data from Best In Class, Critical Incidents, Satisfaction Surveys, audits, surveys and other performance data to guide the development or revision of quality improvement goals and objectives
  • Coach operations through the process of developing and implementing Quality Improvement Plans that will produce substantive change in operation practice that enhance consumers’ quality of life
  • Reinforce the consistent utilization of risk management systems to maximize the safety and security of people receiving services and staff
  • Partner with the Compliance Department to ensure that allegations are investigated according policy. Conducts investigations as requested and completes investigation reports, including but not limited to critical incidents which may involve abuse, neglect, exploitation or death (as assigned) in a manner that is consistent with the ResCare’s Incident Investigation manual
  • Work with operations to ensure that Critical Incident Reports are submitted according to company policy and follow-up is completed in a timely fashion
  • Serve as an “in house” expert on licensing/regulatory standards and process, providing technical assistance to operations as needed
  • Provide oversight of contracts and service lines as needed/required
  • Participate in the development and revision of training curricula. Provide training in operations as needed (Best in Class, Behavior Certification, ISC Certification)
  • Implement consistent processes for conducting Best In Class, Health, Safety, Accessibility, Health Services, and Program reviews
  • Integrate of Start Ups and Acquisitions. Support newly-acquired and start-up operations to fully implement systems within six months
  • Support operations to provide services in an ethical and lawful manner. Support operations to follow policies and procedures for measuring customer satisfaction in accordance with guidelines
  • Other duties as assigned

Qualifications

  • Bachelor’s degree in human services, education, social work,  or related field preferred 
  • Experience in quality assurance (including conducting audits and corrective action plans), training and development, project management, continuous quality improvement, and working directly with persons with developmental disabilities preferred
  • Knowledge of quality assurance concepts, systems, and methods for implementing improvement activities, within a residential services field preferred
  • Understanding of accreditation standards/processes (Commission on Accreditation of Rehabilitation Facilities, The Council on Quality and Leadership, Joint Commission on the Accreditation of Healthcare Organizations) preferred

About our Line of Business

All Ways Caring HomeCare delivers quality, compassionate and highly individualized care and support that helps people in need of assistance stay at home – all while maximizing their dignity, privacy and independence.  Whether recovering from illness, injury or surgery, living with a chronic disability or dealing with the natural process of aging, services are tailored to meet the individual needs of people of all ages, physical conditions and cognitive abilities.  All Ways Caring HomeCare services include personal care and homemaking programs, professional nursing, geriatric care management, Alzheimer’s/dementia care, respite care and other programs, as well as in-home monitoring with Rest Assured® Telecare, which helps to reduce hospital visits and keep people in their homes longer.  For more information, please visit www.AllWaysCaring.com.  Follow us on Facebook and LinkedIn. 

Fort Lauderdale, Florida

BrightSpring is the parent company of a family of services and brands that provides clinical, nonclinical, pharmacy and ancillary care services for people of all ages, health and skill levels across home and community settings.

The company is the leading provider of diversified home and community-based health and pharmacy services to medically complex and high-need populations. Its primary businesses include: behavioral health (including autism services), home health care (including personal care, home health, and hospice), neuro therapy, and job placement and vocational training, supported by pharmacy and telecare ancillary technologies and services. These businesses employ over 50,000 dedicated team members in 50 states and provide services for over 350,000 people every day.

BrightSpring. Not just your best career. Your best life.

At BrightSpring, we need excellent people. To do excellent things. Have you wanted to make a difference in the lives of people – or entire communities? At BrightSpring you can.

This in fact could be the amazing opportunity you have been looking for. Have you wanted to find a place where there was no limit to the training you can receive throughout your career? BrightSpring® has it all. Why not find out what we can offer you?

BrightSpring lets you choose the health care field that fits you best.

·        HomeCare Services

·        Community Living Services

·        Family & Youth Services

·        Neuro Rehabilitation Services

·        Behavioral Health Services

·        Telecare & Remote Support

·        Pharmacy Services

·        Workforce Services

 

At BrightSpring, we’re putting out the call for everyone from caregivers to nurses to specialists to administrators to business leaders and IT innovators. If you want to be a part of an organization that is shaping the future of American health care, we invite you to take a look at what BrightSpring can offer you…

 

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