Seattle, Washington

SALARY: $‎65k - $‎115k

Under general direction, supervises and leads maintenance, repair, and rehabilitation of facilities and related systems. Participates in the analyses of highly complex and technical facilities maintenance issues. Develops and field verifies the implementation of effective and efficient facilities maintenance solutions. Provides direct oversight of contractors, vendors, partner agencies, and in-house facility staff to ensure full compliance with ST, local, state, and federal policies, procedures, rules, and regulations.

The following duties are a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.

• Supervises area workflow and prioritization of work orders; analyzes the work order process to uncover opportunities for improvement; assesses emerging conditions, orders immediate repairs as needed, and consults with Area Manager on repairs, work prioritization, asset replacement, and condition assessments; ensures that maintenance plans are kept current and relevant documents are on file for each assigned facility; responds to and resolves inquiries and complaints.
• Supervises, coordinates, schedules, assigns, leads, and inspects the daily work activities of assigned staff, consultants, partner agencies, and contractors.
• Coaches and trains staff in organizational protocols, health safety requirements, and facility maintenance principles; measures the performance of assigned staff and takes appropriate corrective action when necessary.
• Performs regular, documented facility inspections and supervises facility inspections performed by internal staff; ensures requisite data is recorded, service requests are entered as needed, and inspections are properly documented.
• Performs direct oversight of partner agencies; performs quality control of the work to ensure best practices and code compliance; ensures adherence to agreements with Sound Transit partners including cities, jurisdictions, and agencies; collaborates and coordinates work activities with Sound Transit partners.
• Prepares documents including scopes of work, independent cost estimates, and technical specifications necessary to procure contracted goods and services; collaborates with design staff to produce design documents as necessary; prepares and presents requisite information to approval committees and boards; coordinates and tracks contracted scope of work; manages scope, quality, schedule, costs, and risk; ensures proper adherence to all applicable codes and design practices; negotiates and approves change orders; forecasts future work for budget and schedule purposes; collaborates with Contract Administrators, Finance, and Business Support Services staff; reports on status of contracted work.
• Provides maintenance related comment and input on designs for new and modified facilities; analyzes operations and maintenance risk factors using experience and knowledge; recommends methods to minimize and control risk. Evaluates the Total Cost of Ownership (TCO), reviews submittal/deliverable documentation, and assesses commissioning activities for new or modified facilities. Performs field inspections of facilities prior to transition.
• Participates in meetings relative to assigned roles and responsibilities; compiles meeting notes for follow up; becomes conversant with all facilities-relevant concepts and issues facing the Division, Department, and Agency; produces routine reports from the work order system and other sources that document progress toward Division goals.
• Demonstrates Sound Transit’s Values in every interaction.
• It is the responsibility of all employees to follow the Agency safety rules, regulations, and procedures pertaining to their assigned duties and responsibilities, which could include systems, operations, and/or other employees. 
• It is the responsibility of all employees to integrate sustainability into everyday business practices.
• Other duties as assigned.


Education and Experience:
Associate degree and four years of experience in facilities maintenance including four years of journey level experience and two years of leading, supervising, or managing work; experience will preferably be in a transit/transportation related environment involving multiple facility locations; OR an equivalent combination of education and experience; documented technical training or a formal apprenticeship is desirable as are professional certificates, or bachelor degrees if directly related to facilities maintenance.

Required Licenses or Certifications:
Valid state driver’s license.

Required Knowledge of:
• Facility management industry principles and practices.
• Building construction principles and practices including familiarity with building management systems, plumbing, electrical, fire life safety, and mechanical trades.
• Best practices for delivery of custodial and landscaping services.
• Occupational hazards and standard safety practices.
• Pertinent federal, state, and local laws, codes, and regulations.
• Project management techniques and principles.
• Techniques to work effectively under pressure, meet deadlines, and adjust to changing priorities.
• Principles of report preparation, independent cost estimating, and contract scope preparation.

Required Skill in:
• Development and supervision of facility maintenance programs, policies, and procedures.
• Maintenance Management Information Systems (MMIS).
• Procurement and contracts management.
• Advanced level of proficiency with modern office procedures and equipment including mobile devices and computer applications such as word processors, spreadsheets, and databases.
• Customer service with internal and external customers.
• Establishing effective working relationships with internal staff, vendors, and Agency partners.
• Interpreting maps, manuals, blueprints, technical drawings, and schematics.
• Responding to inquiries utilizing effective verbal and written communication.
• Problem solving.
• Supervision, leadership, and coaching.

Physical Demands / Work Environment: 
• Work is performed indoors and outdoors throughout the service area of King, Pierce, and Snohomish Counties.
• Subject to standing, walking, bending, reaching, stooping, and lifting of objects up to 50 pounds; may occasionally be exposed to dangerous machinery, extreme weather conditions, physical harm, hazardous chemicals, infectious disease, and extreme noise when conducting site visits and working in the field.
• Work near/adjacent to active rail and bus lines.
• Possibility to be on-call on a rotating basis, work off hours during special projects, and support recovery efforts during severe weather events.
• The Agency promotes a safe and healthy work environment and provides appropriate safety and equipment training for all personnel as required.

Sound Transit is an equal employment opportunity employer. No person is unlawfully excluded from employment action based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status or other protected class.


Seattle, Washington

Sound Transit is transforming how the Central Puget Sound region moves by planning, building and operating regional transit systems that give millions of riders an alternative to sitting in traffic. As the agency prepares for nearly a million new Central Puget Sound residents by 2040, transit services are expanding to meet today’s growing needs. Thanks to voter approval of the largest mass transit expansion in the region’s history, Sound Transit’s light rail system will grow to four times the size it is today. When complete, the 116-mile light rail system will stretch from Everett to Tacoma and connect major job and population centers in Seattle including South Lake Union, Seattle Center, Ballard and West Seattle. It will also extend east to Bellevue, Redmond, Issaquah and Mercer Island. As Sound Transit grows, we seek innovative, technical and creative professionals who are ready to come on board and make a difference. Career opportunities include Information Technology, finance, construction management and engineering positions. Apply today at

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