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Under supervision from a supervisor or manager , the Administrative Customer Coordinator I provides clerical support as it pertains to the warehouse, transportation, inventory, or general offices.

**Essential Functions**

+ Interacts with customer and contractors - answering questions regarding shipment times, product cuts, loads not picked up by the carrier, and damage claims.

+ Coordinates processing of export orders, filling out export paperwork, generates export labels, maintaining export paperwork.

+ Processes returns in Warehouse Management System (WMS) and maintains paperwork.

+ Performs admin tasks for area or shift. Maintains filing systems and documents per Standard Operating Procedure (SOP).

+ Pallet management - orders CHEP and white wood pallets for the site, reconciliation of pallet count, research into large pallet system variances.

+ Using the location's WMS System, updates area or shift metrics as needed.

**Additional Responsibilities**

+ Performs other duties as assigned. Work overtime as needed

**Skills and Abilities**

+ Has the ability to make quick, reliable decisions that represent both the customer and Ryder.

+ Strong verbal and written communication skills.

+ Excellent organizational skills.

+ Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors).

+ Ability to work independently and as a member of a team.

+ Flexibility to operate and self-driven to excel in a fast-paced environment.

+ Capable of multi-tasking, highly organized, with excellent time management skills.

+ Detail oriented with excellent follow-up practices.


+ H.S. diploma/GED required

+ Two (2) years or more as a clerk in a warehouse/distribution environment performing duties such as transportation coordination, inventory, shipping/receiving, coordinating with various carriers, vendors and customers preferred

+ Two (2) years or more operating forklift equipment preferred

+ Equipment certification may be required



**Safety Sensitive**

Non-Regulated Tech-Depending on location, may be required to operate equipment and be equipment certified

**DOT Regulated**


**Job Category**

Warehouse Clerical Support

Ryder is an equal opportunity employer. We value Diversity and Inclusion in the workplace and encourage all qualified candidates to apply including women, visible minorities, aboriginals and persons with disabilities.

In accordance with our commitment to diversity and inclusion, Ryder welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment, selection, and assessment process. Should you require an accommodation, please inform the Human Resources representative of the nature of the accommodation requested so that we may discuss your needs with you. If you require assistance in order to apply please contact us at 905 826-8777 extension 7.


Ryder est un employeur offrant l’équité en matière d’emploi. Nous valorisons la diversité et l’inclusion en milieu de travail et nous encourageons tous les candidats qualifiés à postuler, y compris les femmes, les minorités visibles, les autochtones et les personnes avec un handicap. (L'emploi du genre masculin dans ce texte ne se veut pas discriminatoire et n'a pour but que de l'alléger)

Conformément à son engagement envers la diversité et l'inclusion, Ryder accueille et encourage les candidatures de personnes handicapées. Des accommodements peuvent être proposés sur demande pour les candidats qui participent à toutes les sphères du processus de recrutement, de sélection et d'évaluation. Si vous nécessitez un accommodement, veuillez informer le représentant des ressources humaines de la nature de l'accommodement souhaité afin que nous puissions discuter de vos besoins avec vous. Si vous avez besoin d'assistance pour postuler, veuillez nous appeler au 905 826‑8777, poste 7.

_Job Seekers can review the Job Applicant Privacy Policy by clicking_ HERE.

Ryder operates behind the scenes, managing critical fleet, transportation and supply chain functions for over 50,000 customers, many of which make the products that consumers use every day. When you choose Ryder, you get access to industry-leading technology, one of North America’s largest fleet of trucks, an expansive infrastructure of maintenance facilities and warehouses, and some of the most talented people in the industry.



At Ryder, we understand what makes a good career great.

  • Working with smart people you can count on
  • Having the ability to contribute your vision to a larger mission
  • Working together to overcome challenges and define new solutions
  • …and doing it all at a place that encourages you to be your best.

At Ryder, we give you the power to get things done. Because a great career doesn’t just make you feel good today, it inspires you to excel tomorrow.

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