Richmond, Virginia



 See why our employees love working at Chippenham Hospital

As one of the largest facilities in the nation’s largest hospital system (HCA), Chippenham Hospital provides the full scope of healthcare services. With 466 beds, we specialize in heart care at the Levinson Heart Hospital and emotional and mental health services through the Tucker Pavilion. Our ER is also a state-authorized Provisional Level I trauma center and we offer Central Virginia’s only Pediatric ER staffed 24/7 by pediatric-trained ER nurse and physician specialists.
Private Branch Exchange (PBX) Operator Tasks and Responsibilities:
  • Promptly answers all incoming and assist in placing out-going calls. 
  • Overhead pages appropriate personnel.
  • Responds to code phone or code wall panel alarms, which take priority over any calls except the fire alarm, making sure that appropriate personnel are notified.
  • Monitors fire panel alarms and phones where applicable, contacting the fire department and appropriate personnel when needed.
  • Responsible for greeting all hospital visitors and providing accurate hospital directions; locates 
    patient room numbers in the computer system and directs visitors appropriately and handles
    hospital visitor questions and complaints, seeking guidance from Director of Security as appropriate.
  • Places and processes long distance and Watts Line Calls for various departments and doctors' offices.
  • Assists patient rooms by advising how to place local and long distance calls and assisting extensions in determining proper billing in getting outside lines.
  • Responsible for processing, forwarding, and delivery of patient mail and flowers with assistance from 
    volunteer staff.
  • Keeps current files on daily PBX operations.
  • Responsible for completion of miscellaneous assignments that may include copying of ID’s and insurance cards and the like under the Director of the Director of Security.
  • Performs other related duties incidental to the work described herein.



  • High School Diploma or equivalent (required)


  • 2-5 years of switchboard operator/customer service experience (preferred)
  • Knowledge of medical terminology (preferred)


  • PRN

We are an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status


Our Company’s recruiters are here to help unlock the next possibility within your career and we take your candidate experience very seriously. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Gmail or Yahoo Mail. If you feel suspicious of a job posting or job-related email, let us know by clicking here.

For questions about your job application or this site please contact HCAhrAnswers at 1-844-422-5627 option 1.

Richmond, Virginia

HCA Serving Those Who Have Served Us So Faithfully.

Guided by the principle that quality care begins with the warmth, compassion, and positive attitude of our employees, HCA has consistently proven to be the nation’s leading healthcare provider with the widest range of employment opportunities.

Since our founding over 40 years ago, HCA has grown in size and services with over 280 affiliate facilities in 20 states and England. Our family of nearly 190,000 strong is dedicated to developing innovative strategies and practices to better the human condition.

Above all else, we are committed to the care and improvement of human life. Expert care, ethical conduct, innovative technologies, and best practices are the core of our resources. Through these, we strive to deliver high-quality, cost-effective, community-centric health care for approximately 18 million patients annually.

HCA has over 7000 open requisitions in hospitals, diagnostic, outpatient and business operations across 20 states in the U.S.

Our employment opportunities fill job classes in both patient care and business support services. While a majority of positions account for clinical backgrounds, HCA has many opportunities in supply chain and logistics, IT, engineering and technical, administrative and managerial, sales, finance and accounting, environmental, plant ops, HR and many more.

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