Fairbanks, Alaska

Job Summary

The period of performance will be 1 April thru 31 October: Relocation will not be offered.

Configure, troubleshoot, and support VTC across multiple DoD agencies.

The Video Teleconference (VTC) Technician works as part of a team providing VTC, integration, and engineering support while working closely with the customer. Essential duties and tasks include:

• Facilitate meeting setup.

• Troubleshoot and analyze VTC infrastructure.

• Preform and update VTC standard operating procedures (SOPs).

• Perform routine maintenance on VTC infrastructure.

• Provide input into VTC life cycle planning, demonstration, testing and evaluation, and technical documentation.

• Configure, troubleshoot, and support (VTC) across multiple DoD agencies.

• Collect mission data and real time/post mission target assessment utilizing the Weapons Impact Scoring System. Provide live feedback to aircrews via radio as required.

• Assemble mission data (audio/video) segments with text and special effects overlays as required using in-house timeline video editing software (Sony/Adobe).

• Track all open tickets using a trouble ticketing system IMMS. Ensure client support tickets are resolved to customer satisfaction.

• Driving a company vehicle may occasionally be required.

• Perform other related duties as requested.

Minimum Requirements

HS diploma or equivalent. Possess 2 years of experience with preparing technical documentation used for operation, configuration, and testing of VTC and analog/digital Video systems. Possess knowledge of DoD policies and procedures with regard to the installation, configuration, and management of UC systems on a DoD network. Perform real time conference scheduling and connectivity for globally dedicated communication line videoconferencing networks. Additional duties include:

• Ability to provide technical and operational guidance for DoD customers in establishing and operating videoconferencing systems.

• Ability to thrive in a high OPTEMPO environment and handle myriad requirements on a daily basis.

• Must possess exceptional written and verbal communication skills and be able to work directly with the customer.

• Candidate must be PC literate and should have experience in MS Excel, PowerPoint, and Word.

• Applicants must be able to provide proof of a valid state issued driver's license and insurance.

• Any security certification is a plus.

Experience with DoD IT security requirements

Demonstrated ability to exercise initiative with limited supervision

Possess and maintain an active DoD Secret security clearance.

Must be a US citizen.

Preferred Qualifications

Local candidates. Relocation will not be offered.

An Associate's degree in Electronic Technology preferred.

Fairbanks, Alaska

Amentum brings industry-best expertise, processes, and technology to ensure the availability and reliability of our Government and commercial clients’ vital facilities and equipment. We apply our culture of excellence to operate, maintain, and manage your global assets and complex supply chains to meet modern challenges at home and abroad. You get the confidence that comes from a partner with on a century-long heritage of unrelenting dedication to our clients’ missions across the DoD, civilian agencies, and the IC.

Our leading technologies and repeatable processes are delivered by experts with a record of optimizing the quality and cost-effectiveness of support. Using tools such as our Facility Asset Management & Operations Services (FAMOS™) model, we integrate diverse operational elements into a single, unified approach providing control and visibility. This allows us to increase operational readiness and extend the life of critical facilities and equipment.

Amentum’s skilled workforce lives with outcomes rather than just works on them. Our employees hold the most sought-after certifications in the industry, including Program Management Professional (PMP), IT/Cyber, ITIL, and Professional Scrum Master (PSM). Our teams who maintain and modify vehicles, aircraft, and weapons systems work within disciplined environments certified to AS9001D, ISO 9001:2015, AS9110B, and AS9100C standards.

Whether it’s managing facilities supporting the IC’s classified missions, operating UAVs that protect our soldiers, or maintaining military equipment at remote bases abroad, Amentum has the experience, passion, and commitment to meet your critical needs.

Key Services:

  • Equipment O&M/Asset Management
  • Facility O&M and Range Support
  • Global Logistics/Supply Chain Management
  • IT/Network Support
  • Satellite Communications
  • Unmanned Systems


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