New Haven, Indiana

Responsible for conducting and coordinating distribution line training, procuring, inspecting and testing tools and equipment, conducting investigations and answering customer complaints.


1.) Investigate damage complaints and prepare reports detailing findings and make recommendations to resolve complaints. The damage complaints may include but not be limited to: service quality, high or low voltage, landscape damage caused by company equipment or personnel, etc.

2.) Assist with pre checking jobs, customer contacts, work with stores, distribution crews and applicable supervision to secure and provide the necessary tools and equipment for the crew personnel.

3.) Support technical training needs when requested and coordinate training with technical trainers if needed. Conduct distribution line training as needed.

4.) Inspect and test distribution line tools and equipment.

5.) Promote and enforce the Company's Accident Prevention, Safety and Health Programs, and assist line crews on jobs as required for work area protection and ground worker assistance.

6.) Support service restoration activities and assume other duties and responsibilities as assigned.

Minimum Requirements


Education requirements are listed below:
  • High School Diploma or GED.

Work Experience requirement listed below:

Minimum of 5 years' experience in distribution line or distribution engineering, or equivalent related experience, including good working knowledge of distribution operations activities.


Physical demand level is Sedentary

Physical demand level is Sedentary

New Haven, Indiana

As one of the largest electric energy companies in the U.S., we power millions of homes and businesses. We’re working together with our customers and communities to create the future of energy. We’re listening, going beyond customers’ expectations and developing innovative solutions to build a future that is boundless for us all. We’re continually energized by our team members, their passions, and their drive to make a difference in the communities we serve.

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