Chennai, Tennessee

Req ID: 110019 

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a RCM Accounts Receivables Manager to join our team in Chennai, Tamil Nādu (IN-TN), India (IN).

In these roles, you will be responsible for:

Expertise in Medical Billing over Claims billing, Coding and Receivable processes.
Monitoring unbilled accounts report for outstanding and/or un-coded encounters to reduce accounts receivable days.
Ensure adherence of process guidelines within established productivity standards.
Addressing inquires for providers as needed, U.S. only.
Attending meetings and in-service training to enhance coding knowledge, compliance skills, and maintenance of credentials.
Provide supervision and direction to team and manage their day to day activities.
Provide trend analysis of issues and solutions to customer.
Respond to customer requests by phone and/or in writing to ensure timely resolution of unpaid and denied claims.
Sets and communicates clear expectations for work outcomes and manages performance.
Strong knowledge, understanding and application of project management principles and methodologies
Maintain and ensure adherence to SOP guidelines by team members.
Provide monthly feedback to team members on their performance.
Provider guidance to the team members to effectively complete the assigned task.
Attending meetings and in-service training to enhance knowledge, compliance skills, and maintenance of credentials.
Ensure complete adherence to TAT and SLA’s as defined by the customer
Maintain patient confidentiality and strict adherence to HIPAA

Required Skills for this role include:

9+ years of experience working on Revenue Cycle Management regarding medical billing.
2 or more years of supervisory experience in Coding or AR (medical billing).
Excellent influencing and communication skills.
Demonstrated ability to develop operational and strategic plans.
Works on continuous improvement efforts for increased efficiency and effectiveness of processes.
Excellent client service skills and leadership capabilities.
Demonstrate ability to work in challenging and changing work environment and apply methodologies to best fit solutions.
Expertise with Windows PC applications that required you to use a keyboard, MS office, navigate screens, and learn new software tools.

**Required schedule availability for this position is Monday-Friday 5:00PM/3:00AM IST. The shift timings can be changed as per client requirements.

About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law.

Chennai, Tennessee

Careers at NTT DATA

Innovation is at the heart of what we do. Innovation that makes an impact and improves business performance. Innovation that improves our clients’ bottom line.

We are always on the lookout for talented innovators to join us - especially for people who can use their creativity to drive value for our clients worldwide. Discover more career opportunities that can help you make the most of your skills.


We are one of the largest global IT services company with operations in more than 40 countries. We offer an advanced portfolio of application, business process, cloud, and infrastructure services to businesses and governments worldwide.

Our roots cross continents and cultures, dating back five decades. We’ve grown organically and decisively by acquiring some of the best IT services providers across the globe. This pedigree yields a characteristic special to NTT DATA: the opportunity of a global brand with the creative energy of a start-up.

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