, Vermont


About Public Consulting Group

Public Consulting Group, Inc. (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986 and headquartered in Boston, Massachusetts, PCG has over 2,500 professionals in more than 60 offices worldwide. PCG’s Human Services practice helps state, county, and municipal human services agencies to achieve their performance goals in order to better serve populations in need. PCG’s seasoned professionals offer proven solutions to help agencies design programs, services, and systems; increase program revenue; cut costs; and improve regulatory compliance with state and federal regulations. To learn more, visit http://www.publicconsultinggroup.com/humanservices/.


Overall Responsibilities:


PCG is seeking highly motivated and dependable Quality Lead to supervise and manage Supports Intensity Scale assessors. Assessors will conduct Supports Intensity Scale – Adult Version™ (SIS-A)™ assessments with individuals with intellectual and developmental disabilities eligible to receive services from Vermont’s Home and Community Based Services waiver. The Quality Lead is responsible for monitoring the performance of assessors to ensure that assessments are completed properly and in accordance with established timelines. The Quality Lead will also receive training from the American Association on Intellectual and Developmental Disabilities (AAIDD) to become a recognized SIS assessor and SIS trainer. Once recognized a SIS Trainer, the Quality Lead will be responsible for training new SIS Interviewers as needed and ensuring current SIS assessors remain current with AAIDD training and recognition requirements.


Hours are Monday-Friday business hours but may include some evenings. Ideal candidates will have a human services background, specifically working with individuals with intellectual and developmental disabilities (IDD) and will have worked in community environments, and/or relevant social work, therapist/counseling, or nursing advanced degree or licensure (MSW, LCSW, LMFT, LMHC, RN, etc.).


Specific Responsibilities:

  • Attend SIS interviewer training and maintain recognition requirements.
  • Attend SIS train the trainer training and maintain recognition requirements.
  • Conduct SIS training as needed.
  • Provide day-to-day supervision of SIS assessors, including setting and managing schedules, time-off, and ensuring adequate coverage to meet SIS assessment contract requirements.
  • Monitor the performance of SIS assessors to ensure that assessments are completed properly and within contract established timelines.
  • Maintain relationship with AAIDD and coordinate with PCG’s Project Manager regarding AAIDD contract deliverables, invoices, and payments.
  • Monitor and manage annual SIS assessor training requirements so SIS assessors maintain recognition.
  • Attend stakeholder meetings as needed/required by the contract.
  • Other duties may be required to fulfill contract requirements.


Required Skills:


  • Experience administering, scoring, and interpreting standardized educational or psychological assessments.
  • Trained in Person-Centered Thinking and Practices.
  • Proficiency with Microsoft Office tools and/or other online data entry.
  • Dedication to accomplishing goals and overcoming challenges.
  • Flexible, self-starter possessing intellectual curiosity.
  • Excellent oral presentation and written communication skills.
  • Solid organization and time management skills.

Required Experience:

  • Bachelor’s degree in a human services field.
  • At least one-year experience working with individuals with intellectual and developmental disabilities.
  • Previous or current experience as a SIS assessor and/or trainer.
  • Experience with SISOnline.
  • Knowledge and experience with person-centered planning concepts.
  • Experience with Home and Community Based Services waivers preferred.


Other Requirements:

  • Must be willing to travel to Vermont as needed.
  • Must have reliable internet connection.
  • Must be comfortable and familiar with technology including the use of virtual meeting technology (Zoom, WebEx, Microsoft Teams, etc.).



EEO Statement

Public Consulting Group is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, protected veteran status, or status as a qualified individual with a disability.  VEVRAA Federal Contractor.


, Vermont

Founded in 1986 and headquartered in Boston, Massachusetts, Public Consulting Group (PCG) has nearly 2,000 professionals in over 60 offices around the U.S., in Canada, and in Europe who are dedicated to delivering leading consulting approaches and technologies to public sector clients.

Who We Serve

Public Consulting Group, Inc. (PCG) is a management consulting firm that primarily serves public sector education, health, human services, and other state, county, and municipal government clients. Established in 1986 with headquarters in Boston, the firm has extensive experience in all 50 states, clients in six Canadian provinces, and a growing practice in the European Union.


Because PCG has dedicated itself almost exclusively to the public sector for nearly 30 years, the firm has developed a deep understanding of the legal and regulatory requirements and fiscal constraints that often dictate a public agency's ability to meet the needs of the populations it serves. We have helped numerous public sector organizations to maximize resources, make better management decisions using performance measurement techniques, improve business processes, improve federal and state compliance, and improve client outcomes. Many of PCG's nearly 2,000 employees have extensive experience and subject matter knowledge in a range of government-related topics, from child welfare, Temporary Assistance for Needy Families (TANF), Welfare to Work (WtW), and Medicaid and Medicare policy to special education, literacy and learning, and school-based health finance. PCG's current work includes more than 1,000 active contracts in more than 40 states.


PCG has five designated practice areas which each have a proven track record of achieving desired results for clients. The firm often combines resources from two or more practice areas to offer a multidisciplinary approach to solve a client's challenge or pursue an opportunity.

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