Rancho Cordova, California

Position Purpose: Oversee the day to day work functions of the assigned area, provide support to staff and exercise cost control in order to accurately and timely process members’ medical claims.

  • Hire, inspire, motivate, coach, counsel and supervise staff.
  • Monitor performance of employees
  • Assess and allocate work volumes on a daily basis.
  • Special project work as assigned.
  • Ensure task completion and performance goals are met, such as Quality, Adherence, service levels
  • Identify and resolve operational problems
  • Accountable for daily/weekly/monthly activities of all team members


  • Education/Experience: Associate’s degree in related field or equivalent experience. 2+ years of claims processing, healthcare, customer service, or supervisory/lead experience. Previous experience as a lead in a functional area or managing cross functional teams on large scale projects.

    Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

    Rancho Cordova, California

    Centene Corporation, a Fortune 500 company, is a diversified, multi-national healthcare enterprise that provides a portfolio of services to government sponsored healthcare programs, focusing on under-insured and uninsured individuals. Many receive benefits provided under Medicaid, including the State Children's Health Insurance Program (CHIP), as well as Aged, Blind or Disabled (ABD), Foster Care and Long Term Care (LTC), in addition to other state-sponsored/hybrid programs, and Medicare (Special Needs Plans). The Company operates local health plans and offers a range of health insurance solutions. It also contracts with other healthcare and commercial organizations to provide specialty services including behavioral health management, care management software, correctional healthcare services, dental benefits management, in-home health services, life and health management, managed vision, pharmacy benefits management, specialty pharmacy and telehealth services.

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