Job Description

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as 'Personal Cell' or 'Cellular' in the contact information of your application.

At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Wells Fargo's Consumer Lending businesses empower millions of customers to achieve their dreams every day. Whether it's buying a home, purchasing a car, funding a significant purchase, or making important daily credit card purchases, Consumer Lending provides important credit products and services that help our customers succeed. The group includes Home Lending, Auto, Credit Cards, Retail & Merchant Services, Personal Lending, Consumer Lending Control, and Consumer Lending Shared Services.

The Consumer Lending team partners with other businesses across Wells Fargo to create and deliver transformational experiences that help customers gain access to credit. The vision for the Consumer Lending business is to leverage technology and data to make it simple for customers to easily access credit when and where they need it. Consumer Lending serves customers across the country through our distribution network of more than 5,300 retail banking branches and Home Lending offices as well as online and digital channels.

Wells Fargo is looking to hire a Loan Processing Manager in our Home Lending Department who has a strong desire and passion to manage a team of processors. Required locations for this position are: 10 S Wacker Dr Chicago, IL or 5595 Trillium Blvd Hoffman Estates, IL or 9377 W Higgins Rd Rosemont, IL or 2 Westbrook Corp Ctr Westchester, IL or 500 Lake Cook Rd Ste 175 Deerfield, IL or 400 Skokie Blvd Ste 510 Northbrook, IL. Candidate must reside within a reasonable commute to one of the addresses listed in the posting but will have the option to work from home.

Roles & Responsibilities:

Manages the activities and/or operations of a loan production or loan servicing team which may include a large single business function or multiple business functions.
Responsible for loan processing, documentation, pre-closing/closing tasks, loan monitoring, loan servicing or may include underwriting activities.
Manages supervisors and loan administrators both exempt and nonexempt and accountable for ensuring quality customer service provided to internal/external customers.
Responsible for or participates in the hiring, coaching, developing and supervising of team members, including decisions relative to performance reviews, terminations, hires, discipline, salary actions, etc.
Participates in the formulation of work procedures, policies and methods to ensure compliance with Wells Fargo, legal, investor, regulatory, and/or business policies which directly affect the work unit but may have an indirect, if any, effect on other departments or outside customers.
Manages projects that primarily impact functional area or specific department.
May oversee quality control process and assists with managing budget.

As an Employee Manager, you are expected to achieve success by leading yourself, your team, and the business. Specifically you will:

Lead your team with integrity and create an environment where your employees feel included, valued, and supported to do work that energizes them.
Accomplish management responsibilities which include sourcing and hiring talented employees, providing ongoing coaching and feedback, recognizing and developing employees, identifying and managing risks, and completing daily management tasks.

This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction. As such, this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below.

Required Qualifications

5+ years of experience in one or a combination of the following: customer service, loan administration, collections, or sales environment
1+ year of management experience

Desired Qualifications

Intermediate Microsoft Office skills
Strong analytical skills including the ability to analyze financial metrics
Excellent verbal, written, and interpersonal communication skills
Ability to interact with all levels of an organization
Experience developing and cultivating professional relationships
Leadership skills including; coaching, training, and mentoring
Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important
Leadership experience in a loan administration environment
Experience managing a pipeline of work from assignment to completion
Ability to take on a high level of responsibility, initiative, and accountability
Ability to think strategically, implement, and deliver business objectives
Ability to work and influence successfully within a matrix environment and build effective business partnerships with all levels of team members
Experience interpreting and applying state, federal, and agency legal and regulatory compliance requirements
Mortgage industry experience
Management experience in a virtual or remote environment

Other Desired Qualifications

Mortgage Origination and/or Front End Mortgage Fulfillment Experience (Sales, Processing, Underwriting, or Closing)
Ability to communicate with leaders, risk partners, and have organizational understanding.
Experience with mortgage processing, leading and/or managing processing function

Job Expectations

This position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date. The Nationwide Mortgage Licensing System (NMLS) web site (http://fedregistry.nationwidelicensingsystem.org ) provides the MU4R questions and registration required for employment in this position.
Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary.

Salary Information

The salary range displayed below is based on a Full-time 40 hour a week schedule.

IL-Chicago: Min: $60,200 Mid: $83,600
IL-Hoffman Estates: Min: $60,200 Mid: $83,600
IL-Rosemont: Min: $60,200 Mid: $83,600
IL-Westchester: Min: $60,200 Mid: $83,600
IL-Deerfield: Min: $60,200 Mid: $83,600
IL-Northbrook: Min: $60,200 Mid: $83,600

Street Address

IL-Chicago: 10 S Wacker Drive - Chicago, IL
IL-Hoffman Estates: 5595 Trillum Blvd - Hoffman Estates, IL
IL-Rosemont: 9377 W Higgins Road - Rosemont, IL
IL-Westchester: 2 Westbrook Corporate Ctr - Westchester, IL
IL-Deerfield: 500 Lake Cook Rd - Deerfield, IL
IL-Northbrook: 400 Skokie Blvd - Northbrook, IL

Disclaimer

All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

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