About Wells Fargo

Wells Fargo & Company (NYSE: WFC) is a leading global financial services company headquartered in San Francisco (United States). Wells Fargo has offices in over 30 countries and territories. Our business outside of the U.S. mostly focuses on providing banking services for large corporate, government and financial institution clients. We have worldwide expertise and services to help our customers improve earnings, manage risk, and develop opportunities in the global marketplace. Our global reach offers many opportunities for you to develop a career with Wells Fargo. Join our diverse and inclusive team where you will feel valued and inspired to contribute your unique skills and experience. We are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Market Job Description

About Wells Fargo India

Wells Fargo I&P enables global talent capabilities for Wells Fargo Bank NA., by supporting over half of Wells Fargo's business lines and staff functions across Technology, Business Services, Risk Services and Knowledge Services. WFI&P operates in Hyderabad, Bengaluru and Chennai in India and in Manila, Philippines. Learn more about Wells Fargo I&P at our International Careers website.

Department Overview

Manages the use of internal and external data, including publicly available information. Resolves escalated issues; communicates with customers, vendors, other departments and financial crimes management. Analyzes market trends and emerging issues and works with financial crimes management to develop and implement department policies/procedures to maximize efficiency and customer service and ensure compliance with government regulations. Ensures compliance with regulatory requirements such as Bank Secrecy Act, USA PATRIOT Act, FACTA, etc. Manages a team of associates/analysts/specialists, although higher-risk, more complex cases may require hands-on involvement. May manage a budget.

About the Role

Responsible for ongoing management of a small risk-based financial crimes program within a small to mid-size business. Manages the implementation of procedures, controls, analytics and trend analysis to ensure proactive identification, prevention execution, detection, investigation, recovery and government/internal reporting of financial crime activity. Creates and manages detection/prevention processes to support business goals; plans and manages a wide range of complex analytical and investigative activities. Works with line of business to balance risk and control efforts to assist business in meeting business goals.


The Financial Crimes Associate Manager will supervise team members who conducts due diligence and investigations on commercial customers, their related parties as well as the bank high net value clients seeking to expand or establish new credit relationships. Task include, but not limited to:
  • Manage work assignment for team members
  • Provide status updates to the Management
  • Perform review activities related to CDD and other Financial Crimes activities.
  • Raise issues to management to ensure Corrective Actions can be created
  • Manages relationships and communications with stakeholders, onshore partners and explore other areas that the team can extend the support
  • Assist as needed with examinations and/or audits.
  • Fraud, Bank Secrecy Act, anti-money laundering, investigations of financial crimes transactions or policy, and
  • 6+ year of Leadership, Supervisory, or Management experience

Essential Qualifications

  • 10+ years of experience
  • Supervisory or management experience.
  • Working knowledge of BSA/due diligence, compliance, and risk management experience.
  • Proven ability to make appropriate risk decisions involving complex circumstances with both business and customer impacts.
  • Strong organizational and time management skills with the ability to manage multiple responsibilities and tasks simultaneously.
  • Exemplary problem-solving and communication (both written and oral) skills.
  • Self-starter and someone who has a proven track record with key internal and external partners, who can effectively communicate with lines of business's relationship and compliance teams, Group BSA Managers, Legal and Audit.
  • Ability to take initiative and work with minimal supervision in a structured environment, as well as someone who has experience with assisting junior or less senior colleagues.
  • Ability to manage a large workload, provide quality due diligence reports and cross-reference data and take action accordingly.

Market Skills and Certifications

Desired Qualifications

  • In-depth knowledge of the customer onboarding process.
  • High proficiency with investigative and due diligence tools such as Lexis Nexis, World Check, Westlaw, etc.
  • An expert in the bank's Customer Identification Program (CIP) and in-depth knowledge of investigation methodologies.
  • Strong background investigation knowledge and experience.
  • High proficiency with Microsoft Office (Outlook, Word, Excel, etc.)
  • Experience with Global Sanctions Screening & Reporting, Enhanced Due Diligence Center or Corporate Due Diligence Investigation processes.

Leadership Expectations at Wells Fargo

As a Team Member manager, you are expected to achieve success by leading yourself, your team, and the business. Specifically you will:

  • Lead your team with integrity and create an environment where your team members feel included, valued, and supported to do work that energizes them.
  • Accomplish management responsibilities which include sourcing and hiring talented team members, providing ongoing coaching and feedback, recognizing and developing team members, identifying and managing risks, and completing daily management tasks.

We Value Diversity

At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law. We comply with all applicable laws in every jurisdiction in which we operate.


At Wells Fargo, we’ve been proudly supporting military veterans and their families for more than 170 years.

We value the leadership, discipline, and skills you’ve gained through your service to our country and recognize the contributions our veteran team members bring to the table. We’re so committed to hiring and retaining military veterans, veterans with disabilities, National Guard members, and Reservists that we’ve made it our goal is to employ 20,000 veterans by 2020.

As a Wells Fargo team member, you’ll find a work culture that is team-oriented, collaborative, structured, and challenging. We support veterans transitioning from military service with a variety of job options, confidential resources, educational information, and career guidance. You may choose to join our Veteran’s Team Member Network, a group of thousands who share an interest in veterans’ matters, and that promotes greater awareness and job development within the veteran community. To learn more about opportunities at our company, please visit Let’s talk about turning your military experience into a great civilian career.

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