Nashua, New Hampshire

Requisition ID: 306861 
Store #000320 LensCrafters 
Position:Part-Time

 

At LensCrafters, we love eyes and we care about the people behind them.

LensCrafters is the largest optical retailer in North America with 1,000+ stores and as part of an eyewear industry leader, Luxottica, our love of eyes and higher standard of quality have made LensCrafters a leader in vision care for over 35 years.

With a career at LensCrafters, you’ll find yourself learning, growing, and interacting with some of the most passionate and talented people in the business. At the same time, you’ll be helping people look and see their best.

 

GENERAL FUNCTION

The Lab Technician creates exceptional value in the lives of our customers by delivering The LensCrafters Experience.  Exceeds customers’ expectations through manufacturing eyewear in accordance with LensCrafters Quality Manufacturing Program.  Ensures speed and reliability of service.

 

MAJOR DUTIES & RESPONSIBILITIES

  • Produces quality eyewear through utilizing the Quality Manufacturing Program: selecting lenses, marking, taping, blocking, generating, fining and polishing, coating polycarbonate lenses, first (surface) inspecting, finish layout and blocking, edging, tinting, UV and anti-reflective coating, grooving, drop-ball testing, safety monogramming, mounting and final inspecting.
  • Responsible for basic operation, cleaning and ongoing maintenance of laboratory tools and equipment using established QMP maintenance procedures and calendars. Diagnoses and solves equipment issues.
  • Strives to improve technical knowledge through the completion of the Quality Manufacturing Program and continually applies that knowledge in the production of all eyewear.
  • Performs multiple tasks simultaneously with accuracy and thoroughness despite time pressures and customer volume.
  • Utilizes product knowledge to determine the best manufacturing process for both routine and special orders to ensure the production of top quality eyewear in accordance within expected delivery time.
  • Attentive to detail with all measurements, calculations, equipment settings and defective product.
  • Takes initiative to notice and follow up on discrepancies; suggests improvements, recommends solutions and does what is necessary to ensure customer satisfaction.
  • Reviews Accufit and diagnoses vision care needs.
  • Operates Point of Sale inputting all lab statistics with accuracy and attention to detail.
  • Strives to achieve "Exceptional Results” on LensCrafters’ annual CEI/Functional Skills that align with brand priorities.
  • Drives top line performance and bottom line optimization / profitability.
  • Takes pride in the appearance of the store and shows initiative in keeping the lab and stock room clean, organized and safe.
  • Complies with all safety/regulatory requirements ensuring supplies/chemicals are stored and used per chemical safety program. Keeps management informed of potential safety opportunities (i.e. broken tiles, equipment, etc.).
  • Demonstrates safe work practices including the wearing of personal protective equipment while in the lab.

 

BASIC QUALIFICATIONS

  • High School Graduate or equivalent
  • Strong customer service skills (internal and external)
  • Strong communicator and listener
  • Strong basic math skills
  • Organizational skills
  • Problem solving skills
  • Strong inter-personal skills (friendly, caring, patient)
  • Knowledge of store merchandise

 

PREFERRED QUALIFICATIONS

  • Optical training
  • Previous experience in optical
  • Experience with machinery

Upon request and consistent with applicable laws, Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process.  To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at 1-888-887-3348 or e-mail HRCompliance@luxotticaretail.com (be sure to provide your name and contact information for either option so that we may follow up in a timely manner). 

We are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.  Native Americans receive preference in accordance with Tribal Law.

Nashua, New Hampshire

Luxottica produces and distributes sun and prescription eyewear of high technical and stylistic quality to improve the well-being and satisfaction of its customers and at the same time create value for employees and the communities in which the Group operates. Every collection, every pair of glasses, is the result of an ongoing process of research and development whose aim is to anticipate and interpret the needs, desires and aspirations of consumers all over the world.

Founded in 1961 by Leonardo Del Vecchio, always involved in protecting eyes and optimising the look of men and women everywhere, the Luxottica Group is now a vertically integrated organization, producing and distributing prescription frames and sunglasses of high technical quality and style.

The constant attention paid to research and development, technological innovation, the adaptation to market evolutions in respect of people and the environment, have led Luxottica through worldwide expansion.

Production

Product design, development and manufacturing take place in Luxottica’s six production facilities in Italy, three factories in China, one in Brazil and one sport sunglasses production facility in the United States. Luxottica also has a small plant in India serving the local market.

Trademarks

The design and quality of Luxottica’s products and strong and well-balanced brand portfolio are known around the world. Proprietary brands include Ray-Ban, one of the world’s best known brands for eyewear, Oakley, Vogue Eyewear, Persol, Oliver Peoples, Alain Mikli and Arnette. Licensed brands include Giorgio Armani, Burberry, Bvlgari, Chanel, Coach, Dolce & Gabbana, DKNY, Michael Kors, Paul Smith, Ralph Lauren, Prada, Starck Eyes, Tiffany, Tory Burch and Versace .

Wholesale distribution

The Group’s wholesale distribution network covers more than 130 countries across five continents and has nearly 50 commercial subsidiaries providing direct operations in key markets. 

Retail distribution

Direct wholesale operations are complemented by an extensive retail network comprising over 7,000 stores worldwide as of December 31, 2014.

Luxottica is a leader in the prescription business in North America with its LensCrafters and Pearle Vision retail brands, in Asia-Pacific with the OPSM and Laubman & Pank brands, in China with the LensCrafters brand and in South America with the GMO brand. In North America, Luxottica operates points of sale for its retail licensed brands under the Sears Optical and Target Optical brands.

Additionally, Luxottica operates one of the largest managed vision care networks in the United States through EyeMed and the second largest lens finishing network, with three central laboratories, over 900 on-site labs at LensCrafters stores, a fully dedicated Oakley lab and an additional facility based in China dedicated to North American optical retail.

Luxottica has a global retail organization to support its sun and luxury retail brands including Sunglass Hut, ILORI and The Optical Shop of Aspen. The Sunglass Hut brand, in particular, has a global presence with stores in North America, Latin America, Asia-Pacific, South Africa, Europe and the Middle East.

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