Konecranes Inc

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Other Protected Category

Country: Canada
Location: Burlington, ON, CA
Location details: Candidate can sit in Burlington, ON or in Dorval,
Employment type: Undefined term

Country: Canada (CA)
Location: Burlington
, Ontario (CA-ON)
Location details:Candidate can sit in Burlington, ON or in Dorval, QC

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name - people committed to providing our customers with lifting equipment and services that lift their businesses. Everything we do, we do with passion and drive.

We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work.

POSITION TITLE: Invoicing & Collections Specialist (Bilingual English - French)

REPORTS TO: Manager, Invoicing & Collections (Temporarily report to Controller)

The Invoicing & Collections Specialist is responsible for invoicing within Siebel & SAP, and for all aspects of collections including resolving customer billing problems and reducing accounts receivable delinquency.

As an Invoicing & Collection Specialist, you should exhibit professionalism and trustworthiness. You should be well organized and have a high attention to detail. You should have excellent communication and negotiation skills and be able to work in a team or independently.

  • Review invoicing data for accuracy and ensure compliance to customer requirements
  • Complete the invoicing process within SAP
  • Send invoices to end customers
  • Maintain customer contact information and billing requirements
  • Complete customer follow-up to ensure the receipt of invoice and payment expectations
  • Follow up with customers with an outstanding AR balance, and document in SAP
  • Provide feedback to management regarding late paying customers
  • Assist in resolving customer disputes, sometimes working with other internal groups
  • Submit invoices to customer third party billing sites as required
  • Other administrative tasks as required

  • Bilingual in French and English is required
  • Minimum college business administration/Accounting diploma
  • Positive customer service attitude
  • Dependable and willing to work the necessary hours to complete the assigned tasks
  • Behaves according and to the highest ethical standards
  • Builds respect and cooperation and manages conflicts constructively
  • Models effective two-way communication, including feedback
  • Strives for continuous learning and self-development
  • Ability to make timely, well informed and effective decisions based on the information provided.
  • Team spirit & Motivated

TITRE DE POSITION : Spcialiste de la facturation et de la collection

RAPPORTE : Gestionnaire, Facturation et collection

Konecranes est la recherche d'un spcialiste de la facturation et de la collection pour facturer les clients et percevoir les paiements dues. Le spcialiste de la facturation et de la collection est responsable de la facturation au sein de SAP et de tous les aspects de la collection, y compris la rsolution des problmes de facturation des clients et la rduction de la dlinquance des comptes clients.

Notre spcialiste de la facturation et de la collection doit faire preuve de professionnalisme et de fiabilit. Il doit tre bien organis et avoir une grande attention aux dtails. Il doit avoir d'excellentes comptences en communication et en ngociation et tre en mesure de travailler en quipe ou de faon indpendante.


• Examiner les donnes de facturation pour en vrifier l'exactitude et assurer la conformit aux exigences des clients

• Terminer le processus de facturation au sein de SAP

• Envoyer les factures aux clients

• Maintenir les coordonnes des clients et les exigences de facturation

• Suivi complet des clients pour s'assurer de la rception et le paiement des factures

• Suivi auprs des clients ayant un solde AR exceptionnel et document dans SAP

• Fournir des commentaires la direction au sujet des clients en retard

• Aider rsoudre les diffrends avec les clients en travaillant parfois avec d'autres groupes internes

• Soumettre des factures aux sites de facturation des clients au besoin

• Autres tches administratives au besoin


• Bilingue : Franais et Anglais

• Diplme minimum d'tudes collgiales en administration des affaires ou en comptabilit

• Attitude positive envers le service la clientle

• Fiable et dsireux de travailler les heures ncessaires pour accomplir les tches assignes

• Comportement respectant les normes d'thiques les plus leves

• Renforce le respect et la coopration et gre les conflits de manire constructive

• Modles de communication bidirectionnelle efficace

• Avide d'accroitre ses connaissances.

• Capacit de prendre des dcisions opportunes, bien informes et efficaces en fonction de l'information fournie.

• Esprit d'quipe et motiv

*KC #monca #cbca #nxt

Konecranes, Inc. and its affiliates will not accept resumes from external recruiters or agencies without a Service Agreement and Agency Portal submission. Any resumes sent without a Service Agreement and Agency Portal submission with Konecranes, Inc. are void of any fees and free for internal use. Applicable Konecranes data protection obligations are the responsibility of the agency.

Konecranes is a world-leading group of Lifting Businesses™, serving a broad range of customers. We are truly a global company with 18,000 employees at 600 locations in 50 countries. For over 80 years, we have been dedicated to improving the efficiency and performance of businesses in all types of industries. We believe that sustainable growth is a result of a strong responsible performance. .


Please see description above.


Konecranes is a globally recognized leader in the manufacturing and servicing of overhead lifting equipment and other lifting devices, with over 100 service branches in North and South America. We are a world-leading group of Lifting Businesses™, serving a broad range of customers, including manufacturing and process industries, shipyards, ports and terminals.



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