Greenville, South Carolina

JOB SUMMARY
The Spectrum Store Greeter will actively and consistently support all efforts to enhance the customer experience within the Spectrum Retail Store environment by being the first point of contact for customers, providing a welcoming presence as customers enter the premises and displaying a positive attitude.

MAJOR DUTIES AND RESPONSIBILITIES OF THE POSITION

Responsible for providing prompt and courteous customer service within the Spectrum Retail Store, while supporting other Store employees and Management

Greet all customers in a friendly, professional and timely manner to ensure every customer feels welcomed and appreciated

Manage customer traffic to afford customers the opportunity to browse the store without losing their service position

Direct customers to Spectrum Retail Store Associatesand Specialists as availability and needs dictate

Promote all Charter products and services with each customer interaction. Educate and engage customers through product demonstrations as appropriate and respond to customer questions as needed

Provide support to Store Associates with sales related administrative duties, including assisting with inventory counts, maintaining store appearance and work stations

Consistently demonstrate adherence to all Company and Store policies and procedures, while maintaining the confidentiality of customer and business data at all times

Actively engage in training programs and demonstrate associated skills and competencies

Perform other duties as may be requested by management

REQUIRED QUALIFICATIONS
Ability to read, write and speak the English language to communicate with other employees and customers in a clear, straight-forward, and professional manner
Detail oriented and a good problem solver
Possess a self-motivated, competitive spirit and desire to provide a good sales and customer service experience
Positive and professional demeanor
Flexibility to work in other locations as the needs of the business dictate
Basic math skills
Knowledge and ability to use computer and software applications
Ability to multi-task in a fast-paced team environment

PREFERRED QUALIFICATIONS
Current knowledge of latest technology and devices

Education
High School Diploma or equivalent required

Related Work Experience
1+ yr.: Sales experience
3+ yrs.: Customer Service experience



WORKING CONDITIONS
Retail environment
Exposure to moderate noise level
Work scheduled shift hours and overtime as needed
Ability to handle a physically demanding job, often times lifting up to 35 lbs.
Ability to stand for prolonged periods of time
Required to wear a uniform


For more information on Spectrums benefits, please click here.

Greenville, South Carolina

Spectrum's Product and Services are powered and innovated by Charter Communications, Inc. the leading broadband communications company in the United States. Our company provides a full range of advanced broadband services, including Spectrum TV™ video entertainment programming, Spectrum Internet™ access, and Spectrum Voice™. Spectrum Business® similarly provides scalable, tailored, and cost-effective broadband communications solutions to business organizations, such as business-to-business Internet access, data networking, business telephone, video and music entertainment services, and wireless backhaul. The advertising sales and production services are sold under the Spectrum Reach™ brand. News and sports networks are operated under the Spectrum Networks brand.  

Our commitment to serving customers and exceeding their expectations is the bedrock of our business strategy and it’s the philosophy that guides our more than 95,000 employees.

Your next career can be as impactful as your last one. As a veteran or active military service person, you have the skills, talent, and training to make a difference at Spectrum. More than 11,000 veterans have already found a home at our advanced TV, Internet, Voice and Mobile company. You can find yours, too, in areas like Technical Operations, Field Operations, Network Operations, Construction, Engineering, Sales, and more. When you join us, you join a company dedicated to you and your success.  

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