Kansas City, Kansas

**70166BR**

**Job Title:**

Technical Solution Analyst

**Job Description:**

As a Technical Solution Analyst, you will work in a team environment to provide functional and technical expertise to our clients. As you work with Cerner technologies, you will prioritize and plan issue resolutions based on severity and urgency both independently and in a collaborative and fast-paced team environment.

You will use your troubleshooting skills to perform investigations of front-end applications by gathering information, using troubleshooting tools, shadowing end users, and testing workflows internally and externally. For backend troubleshooting, you will investigate issues by capturing log files, querying tables, updating database fields, and updating/cycling servers. You will also responsible for creating and maintaining documentation and knowledge transfer materials across the lifecycle of an investigation. Your ultimate goal is incident resolution and application maintenance.

**Auto req ID:**

70166BR

**Additional Information:**

Applicants for U.S. based positions with Cerner Corporation must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.

Some Cerner positions may be obligated to comply with client-facing requirements and occupational health requests, including but not limited to, an immunization set, an annual flu shot, an annual TB screen, an updated background check, and/or an updated drug screen.

**Career Level:**

Entry Level/ Junior Professional

**Company Overview:**

Cerner is a place where people are encouraged to innovate with confidence and focus on what is important – people’s health and the care they receive. We are transforming health care by developing tools and technologies that make it more efficient for care providers and patients to navigate the complexity of our health. From single offices to entire countries, Cerner solutions are licensed at more than 25,000 facilities in over 35 countries.

Cerner’s policy is to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. Cerner is proud to be a drug-free workplace.

EEO is the Law (English) at https://www.cerner.com/-/media/FF88D3155CB245EB98BA1DB8F934E3E5.ashx

E-Verify Participation (English) at https://www.cerner.com/-/media/88648CD9668E49FBA6EB9C11FAA1634F.ashx

Right to Work (English) at https://www.cerner.com/-/media/E1CD6BEF8082430E882E5CD9D5165A86.ashx

EEO is the Law (Spanish) at https://www.cerner.com/-/media/801186E054394473A0E1380768F3FE47.ashx

E-Verify Participation (Spanish) at https://www.cerner.com/-/media/88648CD9668E49FBA6EB9C11FAA1634F.ashx

Right to Work (Spanish) at https://www.cerner.com/-/media/96E03778704E4492B394F95521A0B7E8.ashx

**Country:**

United States

**Qualifications:**

**Basic Qualifications**

+ A Bachelors degree in Computer Information Systems, Management Information Systems, Information Systems, Computer Science, Engineering, or related fields, or equivalent relevant work experience.

**Preferred Qualifications**

+ At least one year of customer service work experience.

**Expectations**

+ Must reside in or be willing to relocate to the Kansas City area

+ Provide on-call support when needed

+ Willing to work on a flexible schedule as needed

**State/Province:**

Kansas

**Relocation Assistance Available:**

Yes - Domestic/Regional

**City:**

Kansas City

**Virtual Eligible:**

No

**Job Family Group:**

Support

**Government Job:**

NO

Kansas City, Kansas

Health care is too important to stay the same.™

For 40 years, we’ve worked at the intersection of health care and information technology to connect people and systems around the world. We use the latest technology to create solutions that let communities and people engage in their own health. Whether they are supporting the clinical, financial or operational areas of a hospital or health system, our tools are designed to work for today and think for tomorrow.

We support our clients by surfacing data that enables them to make informed decisions for better management of operations, while arming their clinicians with the information they need to provide smarter care. Empowering them to know, manage and engage with the people they serve. All to disrupt the industry and transform the way health care is delivered.

It’s our mission to relentlessly seek breakthrough innovation that will shape health care of tomorrow. And we believe that what we do doesn’t just impact health care – it impacts the world. It’s why, more than ever, health care is too important to stay the same.™

Your talent can accelerate our progress in changing health care around the world. Your ideas can open pathways to life-changing solutions, and your ambitions can have real impact with Cerner, where we believe in developing talent and growing careers from within. Imagine where your abilities can lead us as we work to deliver a better tomorrow for people and populations around the globe.

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