, New York

NYU Langone Health




NYU Langone Orthopedic Hospital at NYU Langone Health is one of the nation's leading orthopedic and rheumatologic, specialty hospitals dedicated to the prevention and treatment of musculoskeletal diseases. The hospital provides some of the most advanced orthopedic programs in the region for musculoskeletal disorders and the largest pediatric orthopedic program in New York City. The hospital is consistently ranked among the leading orthopedic centers nationwide by U.S. News and World Report. Our expert physicians combine extensive experience and research with the latest technology for bone and joint problems that affect patient's ability to function. We specialize in the following areas: Orthopedic Surgery, Rheumatology, Neurology, and Radiology. Learn more about NYU Langone Orthopedic Hospital, and interact with us on  LinkedInGlassdoorIndeedFacebookTwitterYouTube and Instagram.

Position Summary:


We have an exciting opportunity to join our team as a Secretary II.

In this role, the successful candidate Under general supervision, performs secretarial studies that are complex in nature and require considerable judgment.

Job Responsibilities:

  • Composes, prepares, and edits routine correspondence. Prepares patient information for chart review, types letters, lists, and records neatly and accurately within time/deadline specified by supervisor. Files, faxes, scans, and/or Xeroxes materials as needed. Proofreads, edits, and properly formats the materials typed according to content of material. Is able to efficiently utilize the PCs potential. Enters, stores, and retrieves worksheet and other information correctly according to the machines operational instructions correctly. Obtains and prepares PHI according to
    departmental guidelines, adhering to HIPAA guidelines. Ability to retrieve and analyze data and produce reports. Ability to research and interpret guidelines for the initiation and preparation of various administrative forms for chart review process.
  • Effectively schedules or arranges events, activities, and appointments. Writes the letter using correct grammar and format. Ensures the correspondence meets content requirements and adheres to the instructions and guidelines given by the supervisor. Completes and sends out correspondence promptly. Picks up and distributes the mail accordingly. Communicates via email professionally and respectfully.
  • Accurately schedules patient appointments in EPIC. Schedules appointments carefully, adhering to department scheduling guidelines. Verifies medical record number, patient name, and date of birth to ensure correct patient. Notifies Medical Records and surgeons offices with any patient scheduling inconsistencies. Secures all pertinent patient information and properly enters information into EPIC. Accepts appointment requests from surgical offices and patients. Requests interpreting services in appropriate time frame. Alerts appropriate department/personnel to special requests/needs for patients. Notifies nursing leadership of any scheduling changes/challenges. Maintains schedule free of conflict/challenges, after discussion with nursing leadership.
  • Assists in the training of office personnel for the area and seeks additional areas of learning for growth. Explains work procedures and methods clearly and accurately. Orients new personnel to pertinent Medical Center and departmental procedures. Volunteers assistance to others when appropriate. Demonstrates an ability and desire to learn more skills/functions.
  • Orders and maintains an inventory of supplies for the area. Understands the use and purpose of departmental supplies.; Monitors supply par levels. Orders general supplies based on past practice or in accordance with the supervisor's instructions; obtains supervisor's approval on all orders. Adheres to budgetary restrictions while satisfying office/lab demands; advises the supervisor of any unusual request/need, or financial constraint.
  • Greets, directs, and responds to the needs and requests of the staff, patients, and general public for the section/department. Greets patients and visitors in a courteous manner upon arrival to PAT, identifies self and role in department. Directs patients to appropriate location and/or care giver. Listens and answers patients questions, seeks assistance when needed. Is sensitive to the needs of patients, visitors, and staff. Recognizes problems/concerns and seeks solutions as appropriate. Has the ability to determine when a problem should be referred to nursing leadership. Answers telephones and inquiries promptly and courteously; identifies the department and self when answering the phone, asks for permission prior to putting the caller on hold. Directs telephone calls and visitors appropriately based on content of inquiry. Obtains information, answers questions, and resolves routine problems in an appropriate manner. Takes messages accurately and completely.
  • Collects and compiles data, statistics, and other materials for reports and/or budgets. Prepares the requested data thoroughly and accurately. Obtains information within the time frame specified by the supervisor. Utilizes appropriate sources and assembles data in accordance with instructions.
  • Performs other duties as assigned.

Minimum Qualifications:
High School diploma or Equivalent. Three (3) years of relevant medical clerical experience. Knowledge of medical terminology. Light and accurate keyboarding skills required. Excellent organizational, interpersonal and communications skills required.

Preferred Qualifications:

Background in computer literacy

Qualified candidates must be able to effectively communicate with all levels of the organization.

NYU Langone Orthopedic Hospital at NYU Langone Health is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.

If you wish to view the NYU Langone Orthopedic Hospital at NYU Langone Health's EEO policies, please click here. Please click here to view the Federal "EEO is the law" poster or visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm for more information. To view the Pay Transparency Notice, please click here.

, New York

NYU Langone Health, a world-class, patient-centered, integrated academic medical center, is one of the nation’s premier centers for excellence in clinical care, biomedical research, and medical education. Located in the heart of Manhattan, NYU Langone is composed of five hospitals—Tisch Hospital, its flagship acute care facility; Rusk Rehabilitation; the Hospital for Joint Diseases, the Medical Center’s dedicated inpatient orthopaedic hospital; NYU Lutheran Medical Center, a full-service, 450-bed teaching hospital located in Brooklyn, and Hassenfeld Children’s Hospital, a comprehensive pediatric hospital supporting a full array of children’s health services across the Medical Center. Also, part of NYU Langone is NYU School of Medicine, which since 1841 has trained thousands of physicians and scientists who have helped to shape the course of medical history, and the Laura and Isaac Perlmutter Cancer Center, a National Cancer Institute–designated cancer center. The Medical Center’s trifold mission to serve, teach, and discover is achieved 365 days a year through the seamless integration of a culture devoted to excellence in patient care, education, and research.