Waltham, Massachusetts

Job Description Summary As part of a cohesive and collaborative Graduate Admissions team, this position effectively deploys and participates in recruitment strategies to attract and yield highly qualified domestic, international, and online students across a broad portfolio of MBA and MS programs. Essential Duties Execute a best-practice customer service approach, working proficiently with the Slate Customer Relationship Management (CRM) system and collaborating with colleagues to ensure full life cycle management of each lead Work closely with faculty program directors, the Dean's office, Academic Services, and other key offices to develop an understanding of the program, prerequisites, admissions criteria, and related trends; demonstrate and reflect an understanding of and commitment to Bentley's mission and core values. Evaluate candidates based on a portfolio of educational, professional, and personal experience evidenced by submitted materials, interviews, and interactions to make decisions regarding admission, scholarship awards, and credit evaluation Advise prospective students on program offerings and requirements, admission standards and procedures, and the Bentley graduate student experience using a customer-focused approach; Collaborate with other offices to engage and nurture relationships and to communicate information about financial aid, social/community opportunities, advising and registration processes, and career services. Aggressively and proactively monitor and adjust progress toward individual goals in an effort to achieve team goals through efficient time-management, pipeline management, and the application of sound judgement in prioritizing activities. Coordinate logistics for on- and off-campus recruitment and yield events; represent the Graduate School, promote its programs, and actively engage prospects at fairs, conferences, school visits, and other off-campus events; conduct office appointments, info sessions, campus tours, webinars, and other on-campus activities. Minimum Qualifications Bachelor's degree. At least 1 year of experience in sales or related field with a demonstrated track record of success in meeting or exceeding targets. Excellent communication and interpersonal skills; demonstrated ability to write and speak professionally and persuasively and to engage diverse audiences through both group presentations and individual consultations; fluency in English. A record of highly motivated, self-directed, and results-oriented accomplishments with respect to both individual and team goals. Demonstrated aptitude for leveraging technology in the recruitment process. Strong analytical and problem solving skills; ability to exercise sound judgement in a fast-paced customer service environment. Current and valid driver's license and ability to travel domestically and internationally. Ability to work flexible hours, including occasional evenings and weekends. Bentley University requires references checks and may conduct other pre-employment screening. DIVERSITY STATEMENT Bentley University strives to create a campus community that welcomes the exchange of ideas, and fosters a culture that values differences and views them as a strength in our community. Bentley University is an Equal Opportunity Employer, building strength through diversity. The University is committed to building a community of talented students, faculty and staff who reflect the diversity of global business. We strongly encourage applications from persons from underrepresented groups, individuals with disabilities, covered veterans and those with diverse experiences and backgrounds. PI128160124

Waltham, Massachusetts

The Higher Education Recruitment Consortium (HERC) is a national nonprofit network of higher education and affiliated employers, committed to institutional collaboration, creating diverse workplaces, and assisting dual career couples. Searching for a job in higher ed? Our job board hosts over 30,000 faculty and staff jobs at workplaces that value diversity, equity, and inclusion. Set up your job seeker account today at: http://www.hercjobs.org For our member institutions, we offer recruitment and retention resources, vibrant regional networks, and a new online community of practice, HERConnect. All of our resources can help you advance inclusive excellence at your institution.