When you’re the best, we’re the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents. We provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to fuel exceptional performance now and in the future.

Summary:

Sg2, a Vizient company, revolutionized the understanding of future health care demand with the introduction of the Impact of Change forecast in 2001. Today, Sg2 is the industry’s premier health care strategy advisory firm, helping organizations solve for the challenge of achieving smart growth by leveraging our unique combination of insights, expertise, and analytics. Headquartered in Skokie, IL, with offices in Denver and Los Angeles, Sg2 serves health care providers across the spectrum, including integrated delivery networks, academic medical centers, independent community hospitals and life sciences companies. Learn more about Sg2 at www.sg2.com.

In this role, you will provide account management support to members and ensure Sg2’s clients receive exceptional customer service in a timely and professional manner.

Responsibilities:

Manage outgoing and incoming communications with clients including triaging, answering, and following up on client research requests.
Create and analyze client utilization reports.
Own the customer relationship management system (CRM) data integrity and quality while documenting client interactions and becoming a CRM system “super-user.”
Monitor attendance for Sg2 sponsored webcasts and conferences and coordinate participation in these events.
Attend and provide support for national annual conferences while managing and coordinating client meeting preparation and logistics.
Adapt to shifting priorities and be able to perform under pressure with tight deadlines.

Qualifications:

Relevant degree preferred.
No prior work experience required.
Hospital experience (internships or work) and a strong interest in health care strongly preferred.
Strong organizational, analytical, and problem-solving skills needed.
Willingness to travel.

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Equal Opportunity Employer: Females/Minorities/Veterans/Individuals with Disabilities

The Company is committed to equal employment opportunity to all employees and applicants without regard to race, religion, color, gender identity, ethnicity, age, national origin, sexual orientation, disability status, veteran status or any other category protected by applicable law.

Associate Account Representative-Sg2 - Military Veterans

Skokie, IL

Skokie, IL