, New York

NYU Langone Health

Family Health Centers at NYU Langone, a designated Level 3 Medical Home, is the largest federally qualified health center network in New York State, and the second largest in the nation. It includes eight primary care sites, 40 school-based health centers and dental clinics, four day care centers, the nation's largest dental residency program, and New York State's largest behavioral health program. The network also includes 12 community medicine sites providing care to disenfranchised New Yorkers, comprehensive HIV services, chemical dependency programs, and a family support center that offers educational, vocational, and other social support programs. Learn more about Family Health Centers at NYU Langone, and interact with us on LinkedInGlassdoorIndeedFacebookTwitterYouTube and Instagram.

Position Summary:
We have an exciting opportunity to join our team as a Manager.

The Dental Administrative Manager oversees and directs the clinical and financial operations of a Dental Family Health Centers (FHC) at NYU Langone clinical site. Offers strong organizational skills, is a innovative and creative problem solver, and able to work successfully and independentl. Is expected to work in close collaboration with the Site Dental Director and FHC leadership team to achieve the Centers financial and operational goals

Job Responsibilities:

  • Clinical Management
    Plans, direct and coordinates the day-to-day activities of the FHC under the guidance of the Site Dirctor.
    Assists in the development of the centers vision and strategic plans, as well as executing the recommendations and initiatives set by leadership.
    Plans, develops, directs and monitors initiatives to improve and maintain desired performance targets in the areas of patient care, clinical and financial operations, revenue cycle, patient experience, and quality performance.
    Selects, assigns, supervises and evaluates clinical support and administrative support staff.
    Oversees personnel administration and performance management with the human resources department.
    Collaborates with FHC Leadership and RED+F to ensure the safety and comfort of patients and employees, and enforcement of emergency action plans when necessary.
    Ensures clinical and administrative information systems operate effectivelyt and collaborates with FHC Leadership and MCIT to offer recommendatiosnt that enhance the clinical operations and business activities within the Center.
    Works cooperatively with appropriate departments across the Family Health Centers at NYU Langone, NYU Langone Health System.
    Responsible for carrying out marketing outreach and health education activities to promote patient compliance and access to care.
    Ensures compliance with policies and procedures.
    Resolves patient complaints and monitors patient and staff satisfaction.
    Assist in troubleshooting institutional issues as they relate to the FHC.
    Oversees scheduling to ensure adequate staffing. Performs other duties as assigned or requested by Site Director.
  • Financial Management:
    Responsible for site financial management including development of annual operating budgets and participation in business development initiatives.
    In conjunction with FHC leadership, collaboratively responsible for implementing business plan components and monitoring achievement of benchmarks and goals and changing direction as needed.
    Oversees the business office functions of the center and serves as primary contact with revenue cycle, managed care and finance.
    Responsible for tracking and reporting operating and financial results and develops strategies to address unfavorable performance that promote achieving the centers desired goals and outcomes.
  • Residency/Education Support:
    Schedules resident to ensure resident requirements are met
    Administrative oversite of residents attendance, adherence to Policies and procedures
    Liaison between residents and clinical leadership and program director of issues associated with resident experience
    Manages pre-authorization of treatment as it relates to residents fulfilling CODA and NYS Licensure requirements
    Provides patient care coordination in multi-disciplinary cases
    Manages resident blocked special treatment time (on schedule)
  • .Order, organization and security of all supplies and equipment
  • Preventive maintenance of dental equipment
  • Observation and submission of Handwashing tool
  • Time keeping entering, maintenance and sign off
  • Where there is no Sr. PSA or work load is too substaining, does treatment pre-authorization

Minimum Qualifications:
To qualify you must have a B.A or B.S or 5 years of experience
Bachelors degree or equivilant combination of education and experience. Five plus years of progressive experience in ambulatory care, managed care, health administration or related field.
Successful track record in staff management.
Demonstrated success in working with dentists.
Experience with IT systems used in medical management.
Knowledge of applicable data privacy practices and laws.
Good written and oral communication skills.
Good interpersonal skills.
Ability to present ideas in user-friendly language.
Highly self motivated and directed.
Keen attention to detail.
Proven analytical and problem-solving abilities.
Ability to effectively prioritize and execute tasks.
Strong customer service orientation.
Experience working in a team-oriented, collaborative environment.

Preferred Qualifications:
FQHC or Hospital experience preferred
Clinical experience (Dental Assisting or Hygiene)

Qualified candidates must be able to effectively communicate with all levels of the organization.

Family Health Centers at NYU Langone's network provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.

NYU Langone Hospital-Brooklyn is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.

If you wish to view Family Health Centers at NYU Langone's EEO policies, please click here. Please click here to view the Federal "EEO is the law" poster or visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm for more information. To view the Pay Transparency Notice, please click here.

, New York

NYU Langone Health, a world-class, patient-centered, integrated academic medical center, is one of the nation’s premier centers for excellence in clinical care, biomedical research, and medical education. Located in the heart of Manhattan, NYU Langone is composed of five hospitals—Tisch Hospital, its flagship acute care facility; Rusk Rehabilitation; the Hospital for Joint Diseases, the Medical Center’s dedicated inpatient orthopaedic hospital; NYU Lutheran Medical Center, a full-service, 450-bed teaching hospital located in Brooklyn, and Hassenfeld Children’s Hospital, a comprehensive pediatric hospital supporting a full array of children’s health services across the Medical Center. Also, part of NYU Langone is NYU School of Medicine, which since 1841 has trained thousands of physicians and scientists who have helped to shape the course of medical history, and the Laura and Isaac Perlmutter Cancer Center, a National Cancer Institute–designated cancer center. The Medical Center’s trifold mission to serve, teach, and discover is achieved 365 days a year through the seamless integration of a culture devoted to excellence in patient care, education, and research.