Req ID: 108116
NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Helpdesk Associate to join our team in Panama City, Panamá (PA-8), Panama (PA).
- Provide Support based on email generated request or reports
- Document troubleshooting steps and detailed description of the customers incidents and requests
- Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures
- String written communication skills
- Previous technical support experience of 1 year in a call center environment for Windows OS, MS office, Internet
explorer, Antivirus and Peripherals (Installation, operation, configuration, etc.)
About NTT DATA Services
NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.
NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law.