At Pitney Bowes, we do the right thing, the right way.

As a Business Operations Manager for Pitney Bowes, you can too.

We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: Client. Team. Win. Innovate.

We actively look for prospects who:


  • Are passionate about client success.
  • Enjoy collaborating with others.
  • Strive to exceed expectations.
  • Move boldly in the quest for superior and best in market solutions.

You are:

A   Performance-driven Leader who can provide ongoing support to our PB China / APAC team by identifying recurring issues and developing and implementing solutions to those issues through process optimization regarding sales, marketing, customer service, operation, finance and admin area. You are a Forward thinking   individual who will have the opportunity to make a significant contribution by driving international sales and increasing the overall performance of e-business in China / APAC region. You see opportunities where others see challenges.

You will:


  • Act as coordinator and problem solver for our China team’s daily operation with the purpose to improve the team’s effectiveness and efficiency
  • Work closely with our MD, China, the business operations manager will oversee the current team’s activities, identify opportunities for improvement, perform data collection, analysis, develop action plan and monitor all undertake corrective action when necessary
  • Collaborate internally with our Product, Operations, Professional Services, Marketing, Customer Support, and HR teams to identify best practices that can be rolled out across all our clients, as well as transfer best practices internally including training of our team
  • Maintain and improve the team’s operational effectiveness and efficiency
  • Drive and Support growth of the team
  • Improve overall effectiveness in delivering our services to our clients


As a Business Operations Manager, you have:


  • At minimum of 5 years proven cross functional experience, in an e-commerce retail, marketplace or logistics service consolidator environment
  • Operational related experience in e-commerce or logistics highly preferred
  • Product manager experience in e-commerce or logistics preferred
  • Strong interpersonal, communication, presentation and time management skills
  • Broad understanding of e-commerce and the following specialties; International / Cross-border e-commerce Technology/Shipping/Logistics Strategies
  • Experience of successfully developing and achieving sign-off on Business Cases
  • Strong organisational skills, ability to multi-task and prioritise
  • Works to deadlines and thrives under pressure
  • Strong analytical, assessment and problem-solving skills
  • Strong working knowledge of written and spoken English

We will:

  • Provide the opportunity to grow and develop your career
  • Offer an inclusive environment that encourages diverse perspectives and ideas
  • Deliver challenging and unique opportunities to contribute to the success of a transforming organization
  • Offer comprehensive benefits globally (pbprojectliving.com)

Our Team:

Pitney Bowes Global Ecommerce provides a comprehensive range of global ecommerce and cross-border shipping solutions that help North America, EMEA and Asia Pacific retailers and online marketplaces reach consumers around the world.  Pitney Bowes is an equal opportunity employer that values diversity and inclusiveness in the workplace. 

Pitney Bowes is an equal opportunity employer that values diversity and inclusiveness in the workplace. 

All interested individuals must apply online.


Pitney Bowes is a global technology company providing commerce solutions that power billions of transactions. The 1.5 million clients around the world, including 90% of the Fortune 500, rely on the accuracy and precision delivered by Pitney Bowes solutions, in the areas of ecommerce fulfillment, shipping and returns; cross-border ecommerce; office mailing and shipping; presort services; and financing. For nearly 100 years Pitney Bowes has been innovating and delivering technologies that remove the complexity of getting commerce transactions precisely right. Our 14,000 passionate Craftsmen of Commerce around the world maintain a relentless pursuit of innovation with over 2,300 active patents, and focus on clients, who are at the center of all that we do.

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