Gulf Coast Regional Medical Center is a 216-bed acute care hospital proudly serving Bay County and surrounding communities for 40 years. The hospital was recently named a Joint Commission Top Performer on Key Quality Measures® – heart failure, heart attack, pneumonia, surgical care, and perinatal care – for the fourth consecutive year and has achieved certifications for its stroke and wound care.  Located in Panama City, Florida, its team of more than 450 providers and 1,000 employees work to ensure patients receive the highest quality of care every day. With the area’s only designated Pediatric ER, four-bed Pediatric ICU and 28-bed NICU, the hospital is ready to care for our youngest residents. The hospital has the only Accredited Chest Pain Center with Primary PCI as recognized by the Society of Cardiovascular Patient Care. Additionally, the hospital’s cancer program is accredited by the Commission on Cancer and the National Accreditation Program for Breast Centers (NAPBC). These designations enhance the hospital’s quality of care and demonstrate its commitment to higher, measurable standards of care.

 

POSITION SUMMARY: The Patient Safety Attendant (PSA) participates in high-quality, patient-centered care by providing continuous observation and monitoring for high risk patients.  In collaboration with the patient care team, the PSA ensures the patient environment is free of obstacles and minimizes risk of falls and accidental or intentional self-harm.  The Sitter may also assist with basic activities of daily living.

 

 

 

• Maintains a direct line of sight with patient at all times, including while family and/or visitors are in the room. Accompanies patient and ensures patient safety during transportation, testing, and procedures occurring away from the patient’s normal environment.
• Establishes a safe, risk-free patient environment by utilizing knowledge of fall prevention protocols, infection control measures, and self-harm prevention. Performs room assessment regularly and after any visitations.
• Monitors patient physical and emotional condition.  Reports any changes in status promptly while remaining direct line of sight with the patient.
• Intervenes as needed to prevent patient from harming self or others.  Seeks immediate assistance for escalating incidents.
• Creates clear, accurate documentation on patient status and activity during the shift. 
• Demonstrates knowledge and respect of patient rights to privacy and protection of patient confidentiality.
• Promotes consistent, positive patient interactions that advance the agenda of unparalleled patient service.
• Demonstrates caring and empathy in all interactions and advocates for patient- and family-centered approach in all decisions and actions.
• Demonstrates excellent communication skills, including active listening.  Ensures patients, physicians, and colleagues have a clear understanding of all communications. 
• Engages in evidence-based best practices that enhance the patient experience, including communication fundamentals/AIDET, Teach-Back, Narrating Care, etc.
• Participates as an active member of the health care team and positively promotes the rest of the team to patients/families/caregivers and other colleagues.
• Maintains a professional appearance and demonstrates behaviors consistent with established policies/procedures.
• Serves as a resource to department staff, students, volunteers and other departments, and contributes to the teamwork essential to ensuring quality patient care.
• Assists in the orientation of new staff as needed.
• Participates in hospital or departmental performance improvement activites, and seeks opportunities to improve department and inter-department processes.
• Restocks non-medicinal patient room supplies as needed.
• Performs other duties as assigned.
• Practices and adheres to the “Code of Conduct” and “Mission and Value Statement.”

 

We are committed to providing our employees with the support they need. At Gulf Coast Regional Medical Center, we offer an array of medical, dental, and vision packages as well as several add-on perks to make your benefits package truly customizable to you and your family needs. Some of our unique benefits we offer include:

• Student Loan Repayment
• Tuition Reimbursement/Assistance Programs
• Paid Personal Leave
• 401k (100% annual match – 3% to 9% of pay based on years of service)
• Identity Theft Protection discounts
• Auto, Home, and Life Insurance options
• Adoption Assistance
• Employee Stock Purchase Program (ESPP)

EDUCATION REQUIRED AND/OR PREFERRED: (list required and preferred separately)

• High School or equivalency required

 

LICENSURE/CERTIFICATION: (list required and preferred separately)

• BCLS at hire 

 

EXPERIENCE REQUIRED OR PREFERRED:  (list required and preferred separately)

• One Year Health Care Experience Preferred 

 

SKILLS, KNOWLEDGE, AND ABILITIES:

• Read and writes Basic English
• Ability to listen, empathize and respond to patient, family, internal and external partners needs