Laurel, Mississippi

THIS IS A FRANCHISE POSITION

Summary Perform assigned workstation duties to ensure quality products and service are delivered to our customers meeting Papa John's standards. Comply with Papa John's uniform, appearance, and operations standards as defined in the Operations Manual, Cross-Training Guidebook, Team Member Handbook, and with federal, state, and local laws and ordinances. Essential Duties and Responsibilities include the following. Other duties may be assigned.  Perform assigned workstation duties including making quality products, preparing ingredients, taking orders, providing quality customer service through positive and professional interaction with customers by phone or in person, and acting with a sense of urgency in everything they do.  Work as a team and assist each other by being on time for their shift, supporting other workstations during their shift and completing all closing duties, including cleaning, at the end of each shift. Enhance the company's image by complying with uniform and appearance standards. Contribute to an atmosphere of teamwork, energy and fun.  Accurately use the PROFIT System, process cash, check and/or credit card transactions. Support sales efforts by suggestively selling to increase the check average when taking an order. Protect the company's assets by maintaining organized, safe and clean work areas; comply with safety and security standards at all times. Position Qualifications. To perform this job successfully, team members must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Competencies are classified as the work habits, attitudes, personal characteristics, and behaviors that reflect how a person accomplishes the duties and responsibilities of his/her job.  Commitment to Task: Demonstrates dependability and shows a sense of urgency about getting results; willing to commit the hours it takes to get the job completed; takes responsibility for actions and achieves results; overcomes obstacles.  Customer Focused: Commits to meeting the needs and expectations of the organization's internal and external customers; builds and maintains a customer base; delivers a high level of customer service; searches continually for ways to increase customer satisfaction (i.e., customer feedback).  Flexibility: Adapts and changes course of action when appropriate; effectively transitions from task to task; deals well with unresolved situations, frequent change, delays, or unexpected events; maintains objectives amidst shifting priorities.  Initiative: Takes action proactively; addresses issues or opportunities without supervision; focuses on desired results and accomplishments; demonstrates clear purpose, enthusiasm, and a "can do" attitude.  Teamwork: Works cooperatively with others to accomplish business goals and objectives; asks others for their ideas and opinions; supports team's decisions; contributes to the team's efforts.

Laurel, Mississippi

Success is much like making a better pizza - the more you put into it the more you get out of it. Starting with better ingredients is essential but the most important ingredient is our people. When people really care about serving others, anything is possible.

Our company was founded on quality, from quality ingredients to quality people, and the idea of building a better pizza and delivering a better pizza experience.

Our goal has always been to be the most loved pizza company in the world by consistently winning customers over one pizza at a time. It’s about paying attention to quality and the thousand little things that make a better pizza and a better pizza experience. It’s about never losing focus on why we do it. It’s also about our people and taking care of the tens-of-thousands of team members who have made Papa John’s the recognized leader in quality around the world.

Our customers are counting on us. For them it is not only a better pizza, it’s a family gathering, memorable birthday, work celebration or simply a great meal.

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