Auto req ID: 224993BR
Job Description
We are PepsiCo
Are you hungry to be a part of the Worlds largest portfolio of billion-dollar food and beverage brands? Then now is the time to explore the opportunities of PepsiCo: what makes you unique makes us better.
PepsiCo is a global food and beverage leader operating in more than 200 countries and territories with a product portfolio that includes 22 world-famous, billion-dollar brands. From Gatorade to Quaker, LIFEWTR to Lays, we make hundreds of enjoyable foods and beverages that are loved throughout the world.

Guiding PepsiCo is our vision to be the global leader in convenient foods and beverages by Winning with Purpose. Winning with Purpose reflects our ambition to win sustainably in the marketplace and embed purpose into all aspects of the business.

Our employees drive our culture. No two days are the same; were dynamic and full of passionate teams embracing new ideas through our collaborative spirit. At PepsiCo, what makes you unique, makes us better!

Job Overview
PepsiCo Foods North America (PFNA) is PepsiCos leading the $18 billion snack and convenient foods business that includes Frito-Lay North America (FLNA) and Quaker Foods North America (QFNA). Our PFNA Human Resources team is at the core of leading our companys response to COVID-19 and the impact to our business and people. Our #1 priority is and will always be to ensure the safety and wellbeing of our associates.
Our PFNA HR team is establishing a central HR team to manage our ongoing longer-term response to COVID-19 activities. This team will interact directly with employees across our PFNA sector of 65,000 associates in response to COVID related items.

Job Responsibilities

Interact with employees (frontline and managers) via phone, e-mail and Zoom in response to COVID related leaves per tracing and return to work protocols.

Conduct intake interviews with employees, communicate with key stakeholders, and perform trace protocols related to COVID-19.

Gather, summarize and report on COVID-19 related issues and leaves.

Follow documented protocols and processes to deliver world class customer service and first call resolution.

Ability to perform on-call duties for weekends/evenings.

Ability to understand and follow information security protocols and handle sensitive data.
Qualifications/Requirements
Qualifications

High School Diploma or greater required

Strong proficiency in data entry and Microsoft Office (Outlook, Excel, Teams, etc)

Willingness to work flexible hours as necessary

This position is limited to persons with indefinite right to work in the United States

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
PepsiCo is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity

Our Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Credit Reporting Act, and all other applicable laws, including but not limited to, San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance; and Chapter XVII, Article 9 of the Los Angeles Municipal Code, commonly referred to as the Fair Chance Initiative for Hiring Ordinance.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law & EEO is the Law Supplement documents. View PepsiCo EEO Policy.

Please view our Pay Transparency Statement
Relocation Eligible: Not Applicable
Job Type: Pipeline

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