Job Description

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as 'Personal Cell' or 'Cellular' in the contact information of your application.

At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Wells Fargo's Consumer Lending businesses empower millions of customers to achieve their dreams every day. Whether it's buying a home, purchasing a car, funding a significant purchase, or making important daily credit card purchases, Consumer Lending provides important credit products and services that help our customers succeed. The group includes Home Lending, Auto, Credit Cards, Retail & Merchant Services, Personal Lending, Consumer Lending Control, and Consumer Lending Shared Services.

The Consumer Lending team partners with other businesses across Wells Fargo to create and deliver transformational experiences that help customers gain access to credit. The vision for the Consumer Lending business is to leverage technology and data to make it simple for customers to easily access credit when and where they need it. Consumer Lending serves customers across the country through our distribution network of more than 5,300 retail banking branches and Home Lending offices as well as online and digital channels.

Business Risk & Control Senior Associate – Auto Customer Excellence and Servicing Control

The Auto Control Organization is seeking an experienced Business Risk & Control Senior Associate for the Customer Excellence and Servicing Control team. The Business Risk & Control Senior Associate will be responsible for partnering with Auto business groups to identify, assess, manage and mitigate current and emerging risk exposures associated with their operations. Additionally, this role will be responsible for the development, implementation and monitoring of a risk-based oversight program to ensure compliance with major policy and regulatory requirements.

Key duties and responsibilities of this position include, but are not limited to:

Works with key stakeholders and provides operational, regulatory and reputational risk expertise and consulting for projects and initiatives to identify, assess and mitigate risk.
Coordinates with the testing team to develop strategies and methodologies; evaluates the adequacy and effectiveness of policies, procedures, processes, initiatives, products and internal controls, and identifies issues resulting from inadequate controls.
Consults with business to develop corrective action plans and effectively manage change to mitigate risk.
Reports findings and drafts recommendations to operational risk and business line management.
Coordinates production of periodic risk performance reports for senior management, including trend analysis and recommended strategies.

Preferred Locations: Irving, TX; Raleigh, NC; Chandler, AZ.

Please note: Based on the volume of applications received, this job posting may be removed prior to the indicated close date. If you do not apply prior to the closing of this posting, we encourage you to apply for other opportunities with Wells Fargo.

Required Qualifications

5+ years of experience in risk management (includes compliance, financial crimes, operational risk, audit, legal, credit risk, market risk, IT systems security, business process management) or 5+ years of financial services industry experience, of which 3+ years must include direct experience in risk management demonstrated through work or military experience

Desired Qualifications

1+ year of Auto Finance experience
Advanced Microsoft Office skills
Strong analytical skills with high attention to detail and accuracy

Other Desired Qualifications

BS/BA degree or higher in business or related field
Solid working knowledge of Consumer Lending regulations
Advanced certification such as NAF, CIA, CPA, CRCM
Experience with issue identification, resolution and/or validation
Superior verbal, written, problem solving, critical thinking, and interpersonal communication skills
Prior control experience within financial services
Ability to manage complex reviews from moderate to high risk with ability to influence others
Proven leadership skills and drive to exceed expectations
Demonstrated ability to proactively consult, collaborate and influence internal and external clients and business partners
Excellent reputation for partnering with stakeholders and across various teams

Job Expectations

Ability to travel up to 10% of the time

Disclaimer

All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Business Risk & Controls Senior Associate - Auto Control - Military Veterans

Raleigh, NC

Raleigh, NC