, New York

Req ID: 104590 

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Change Management Consulting Manager to join our team in New York City, New York (US-NY), United States (US).

Our Business Readiness Consulting Practice

Our Consulting organization has a proven track record of delivering high-impact business results for clients. As “the people people”, the Business Readiness Consulting Practice focuses on the people and process side of business, improving outcomes and driving ROI through our clients’ most challenging initiatives. Our consultants work across industries, bringing expertise in People & Organizational Change, Business Analysis and Process Optimization, and Strategic Program and Project Management disciplines.

 

If you enjoy preparing people for sustainable change, helping others embrace a new culture, solving complex problems, and building client strategies, this role is for you!

 

Core Values / Key Cultural Aspects of NTT DATA Business Readiness Consulting Practice:

  • Learning, coaching, and continuous improvement – curious consultants are successful consultants
  • Creativity and thoughtful analysis – the combination creates better solutions
  • Diversity of all kinds – it drives innovation and a better world for all
  • Authenticity and an assumption of positive intent – we succeed together

 

The role

 

NTT DATA is seeking a dynamic OCM Consulting Lead to delight our clients and help build a successful Business Readiness Consulting Practice. As an OCM Lead, your typical day will include both client and internal practice contributions:

Client contributions:

  • Be an expert, senior advisor to global clients embarking on a change initiative.
  • Develop, lead and execute comprehensive and customized Business Readiness and OCM strategies to maximize employee adoption and minimize resistance.
  • Drive faster adoption, increased utilization, and greater proficiency of affected employees to increase benefit realization, value creation, ROI, and achieve the desired business results and outcomes for clients.
  • Manage change readiness, adoption baseline, measurement, and monitoring to assess effectiveness of business readiness activities. 
  • Design, mobilize, and manage a network of change advocates.
  • Apply best practice OCM methodologies to develop a customized client change management approach.
  • Identify new and innovative ways to accelerate clients through their change journey.

Internal practice contributions:

  • Coach, manage, and mentor consulting resources at various levels to high-performance / high results. 
  • Contribute to business development in the form of solution design, client proposals, budget forecasting and management, engagement planning and resourcing.
  • Build internal network and partnerships for business expansion opportunities and career growth.
  • Engage in hiring process including evaluating potential candidates and interviewing.
  • Research and build out new services for clients to stay ahead of the curve.
  • Assist with development of thought leadership, collateral, tools and templates.

Qualifications

  • You have a bachelor’s degree in business, HR, organizational development, I/O psychology, communications, or equivalent combination of related education, training, and experience.
  • You have 5 years recent Big 4 and/or boutique consulting firm experience where you contributed to growing a practice, partnered with sales and account teams and developed advisory level client relationships. You developed custom solutions, pricing estimates and presentations, that drove business development efforts.
  • You have 5 years of experience leading successful OCM initiatives using a methodology-driven approach.
  • You have been responsible for managing $2M+ in revenue
  • You have 2 years or more experience building, leading, coaching, and managing a matrixed and cross-functional team of up to 20 members.
  • You have Prosci, ACMP or an equivalent OCM certification.
  • You have the ability to travel up to 50% of the time as COVID 19 restrictions are lifted.

 

Preferred Skills

  • You have impressive communication skills. You have the ability to skillfully craft executive summaries and detailed information and reports for leadership.
  • You are a team player who leads by example and is a consistent, dependable performer with an excellent work ethic, flexible "can-do" attitude, and a results-driven commitment to success.

#LI-NAM

#BCONSULT

 

About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law.

, New York

Careers at NTT DATA

Innovation is at the heart of what we do. Innovation that makes an impact and improves business performance. Innovation that improves our clients’ bottom line.

We are always on the lookout for talented innovators to join us - especially for people who can use their creativity to drive value for our clients worldwide. Discover more career opportunities that can help you make the most of your skills.

Why NTT DATA?

We are one of the largest global IT services company with operations in more than 40 countries. We offer an advanced portfolio of application, business process, cloud, and infrastructure services to businesses and governments worldwide.

Our roots cross continents and cultures, dating back five decades. We’ve grown organically and decisively by acquiring some of the best IT services providers across the globe. This pedigree yields a characteristic special to NTT DATA: the opportunity of a global brand with the creative energy of a start-up.

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