New York, New York

Associate Product Technician


About Ross Stores, Inc.


Welcome to Ross Stores, Inc. Since 1982, our focus has been on bringing our customers a constant stream of high quality brands and trends at extraordinary savings, while providing a fun and exciting treasure hunt experience. We believe in keeping things simple: no expensive signage, displays or fancy fixtures - to us, it's far more meaningful to pass greater savings on to our customers with on trend apparel, accessories, footwear, and home furnishings. With more than 1,800 stores, including Ross Dress for Less and dd's DISCOUNTS, we are the nation's largest off-price retail chain, and we continue to grow at a rate far outpacing traditional retail.

With corporate headquarters located in Dublin, CA, we have three buying offices positioned in key markets in New York City, Los Angeles, and Boston, as well as six state-of-the-art distribution centers across the country. With FY2019 revenues of $16 billion, we are a Fortune 500, S&P 500, and Nasdaq 100 Company, committed to offering an inclusive, safe and positive workplace. Come see what's in store.

At Ross you will find an organization that invites you to be your authentic self. As part of the Ross family you will experience:

  • A respectful culture embedded with collaborative partnerships and humility
  • Opportunities to give back to your community through national charities, local volunteer initiatives, and our Ross Cares Fund
  • A significant investment in your career through extensive onboarding programs, continuous learning opportunities, ongoing development and the opportunity to work with engaged and knowledgeable industry leaders

Additional information is available at:


About this opportunity


An Associate Product Technician works closely with and through technical services senior leadership, sample team and merchants to provide technical expertise and support on a specific product category. This position contributes and evolves training material, trains and mentors the Sample team in regard to their reviewing and checking of merchant samples in terms of fitting, construction etc. This position evaluates risk assessment and quality concerns to ensure compliance to required instructions as they prepare to become and serve as technical services subject matter expert.



Product Knowledge:

  • Find solutions utilizing product related experiences to improve fit for assigned product category or categories and advise merchants and/or sample team on findings.
  • Collaborate with merchants to gain insight into merchant perspective and knowledge on product, and work with technical services senior management to relay and educate sample team so they understand implications to commercialization and production for assigned product category or categories.

Analysis & Process Development:

  • Conduct analysis of sample tool data and other sources to identify trends and opportunities for process improvement and efficiencies.
  • Make recommendations based on data analysis to provide business insight, improve pre-production processes and solve technical issues related to a specific product category or categories in collaboration with technical services senior leadership.
  • Co-develop and maintain objective product scorecards for vendors and merchants from a technical services perspective in partnership with technical services senior leadership.
  • Create and maintain standard departmental templates.
  • Manage and contribute to the creation and relevancy of product guidelines and standards to improve Ross value proposition for assigned product category or categories and to ensure compliance to required instructions.
  • Communicate to internal and external business partners Ross’s product guidelines and standards via Ross Partners/Ross Connection websites.


  • Train sample coordinators and merchants for assigned product category on technical issues in partnership with technical services management.
  • Contribute to, format and publish company technical standards and procedures as related to assigned category/categories with guidance from the technical services leadership.
  • Drive expansion of own technical knowledge to advance technical skills.

Who you are

  • You have a Bachelor’s degree
  • You have experience in apparel
  • You are proficient in Excel and systems savvy
  • You are detail oriented
  • You are organized and pay attention to detail
  • You are an effective trainer, mentor, and coach
  • You are a team player and have experience working cross-functionally
  • You are a strong communicator both written and verbally

Perks and Benefits of joining our team

Our Associates are at the heart of everything we do and we're proud to offer a range of benefits that reflect how much we value their contributions. Here's a peek into what you can expect as an eligible Ross Associate:

  • A broad range of affordable health insurance options*, 401(k) with employer match*, life insurance*
  • Ample PTO, paid holidays, and Summer Fridays, as well as the opportunity to purchase additional vacation*
  • Employee stock purchase plan*
  • Charitable donations matched by Ross Stores Foundation
  • Enhanced maternity and bonding leaves with 100% income replacement*
  • Parent support programs
  • And more....
  • eligibility may vary based on level and tenure, subject to change

At Ross & dd’s we care about our Associates and the communities we serve. We are committed to building diverse teams and an inclusive culture that respects, values and celebrates the diversity of backgrounds, identities, and ideas of those who work and shop with us.

New York, New York

Behind every bargain

Our customers love a great deal. That makes our mission simple: to provide exciting bargains, every day, in every store.

It takes an incredible team of individuals to make that possible. Whether you’re new to the workforce or an experienced professional, there’s an opportunity for you. We’re passionate, committed, collaborative, and hands-on—from our Corporate and Buying Offices to our checkouts.

So if you’re ready to be part of a Fortune 500 company that’s growing —you’re ready for a brand new opportunity at Ross Stores, Inc.

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